Franchise Account Manager

Muscle Foods USA, a Division of EURPAC SERVICE, INC., is a nationwide wholesale distributor of sports nutrition and health products.

As a nationwide wholesale distributor of sports nutrition and health products, we make it a priority to provide our customers with quality goods and services. With over 100 years of combined experience, our talented team is here to assist you in purchasing the best sports nutritional products for your specific market. We have established strong relationships with thousands of loyal retail customers across the country and the rapport we have with top selling vendors worldwide helps us to provide the personalized service that you will come to expect at Muscle Foods USA.

Muscle Foods USA, a Division of EURPAC SERVICE, INC., is a nationwide wholesale distributor of sports nutrition and health products is currently looking for a Franchise Account Manager to join our team in Dunmore, Pennsylvania, Henderson, Nevada or Virginia Beach, Virginia.

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Benefits:

• Medical, dental and life insurance coverage after 60 days of employment
• 401(k) with an employer match after one year of service
• Employee Stock Ownership Plan after one year of service
• Paid holidays and generous paid time off
• Limited work or no work on weekends
• At Cost Employee Purchase Program
• College Scholarship opportunities for employees' dependents
• Career opportunities with a growing company
• And more!

Be part of this exciting team and join our company, growing since 1951!

SCOPE:

The Franchise Account Manager is responsible for owning and managing key franchise relationships across all levels while driving execution of programs for sustained account growth.

KEY RESULT AREAS:

• Relationship management including traveling to see customers and attend shows
• Program implementation
• Pricing and margin oversight
• Marketing and promotions
• Forecasting and purchasing collaboration
• Order tracking
• Reporting and performance analytics

PRINCIPAL RESPONSIBILITIES:

• Serve as the primary point of contact for assigned franchise partners at the group, and individual club levels.
• Ensure regular and proactive communication across all stakeholder levels within the franchise network.
• Lead the execution of key business initiatives and merchandising programs across all levels of the franchise.
• Partner with cross-functional teams and franchise stakeholders to ensure on-time, successful rollouts.
• Provide training, tools, and follow-up support to ensure program compliance and success.
• Monitor and manage pricing strategies across accounts to ensure alignment with margin goals and contractual terms.
• Identify discrepancies or margin risks and implement corrective actions when needed.
• Oversee execution of account-specific marketing initiatives, seasonal campaigns, and promotional calendars.
• Liaise with accounts payable to ensure timely billing, co-op usage, and promo fund reconciliation.
• Maintain accurate sales forecasts and inventory planning in coordination with internal purchasing and supply chain teams.
• Provide franchise partners with product availability updates, lead times, and order planning recommendations.
• Identify growth opportunities and recommend tailored solutions to increase account performance.

WORKING RELATIONSHIPS

• Accounts Receivable
• Buyers
• Customer Service
• Sales
• Marketing

EURPAC SERVICE, INC. maintains a drug-free workplace. All employees are required to successfully complete a pre-employment drug screening.

It is the policy and practice of Eurpac Service, Inc., to provide employment opportunities to all qualified persons on an equal basis. The Company will not to discriminate against any employee or applicant for employment because of his or her age, race, color, religion, marital status, pregnancy, sexual orientation, gender/gender identity, national origin, or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran, or thereinafter referred collectively as "protected veterans" or any other characteristic protected by federal, state or local laws.

If you have difficulty using our online system due to a disability and need an accommodation, you may email us at hrapplication@eurpac.com, send a fax to 203-840-8978 or call us at 203-642-1024. In order to quickly respond to your request, please use the words "Accommodation Request" as the subject line of your email or as the title of your fax document.

To view the Employee Polygraph Protection Act, please click here: Polygraph Protection Act employee rights (dol.gov)