Software Engineering MTS

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The FEDX and Orchestration Service team sits in the critical path of Salesforce's Cloud infrastructure project (Falcon). Hyperforce is a pivotal infrastructure platform for Salesforce, enhancing global service delivery through top public cloud platforms for increased safety, scalability, and agility. We provide the "front door" for service owners and FD owners across all Salesforce Clouds to onboard and enable end-to-end lifecycle support. We intake, verify, and manage the dependency map for all cloud infrastructure requests.

Impact:

* Deliver cloud infrastructure automation tools, frameworks, workflows, and validation platforms on our public cloud platforms such as AWS, GCP, Azure, or Alibaba
* Designing, developing, debugging, and operating resilient distributed systems that run across thousands of compute nodes in multiple data centers
* Using and contributing to open source technology (Spinnaker, Zookeeper, etc.)
* Developing Infrastructure-as-Code using Terraform
* Writing micro-services on containerization frameworks such as Kubernetes, Docker, Mesos
* Resolving complex technical issues and drive innovations that improve system availability, resilience, and performance
* Capable of driving and delivering thin slices of end-to-end functionality on a regular cadence with data-driven feedback loops
* Eat, sleep, and breathe services. You have experience balancing live-site management, feature delivery, and retirement of technical debt
* Participate in the team's on-call rotation to address complex problems in real-time and keep services operational and highly available
* Leverage AI Tools (Cursor, Claude) to deliver improved Cycle time as part of feature delivery and technical debt
* Develop test strategies, design automation frameworks, write unit/functional tests to drive up code coverage and automation metrics

Required Skills:

* A related technical degree required
*2+ years of software development experience with expertise in distributed systems design and modeling
*Strong AI development skills in creating SDLC agents to automate SDLC process for increased throughput
* Deep knowledge of programming in Java, Golang, Python, or Ruby
*Experience with Kubernetes is a must
* Experience building scalable APIs and microservices in an enterprise software environment
* Experience with relational databases (e.g. postgres) and the design of data models
* Experience owning and operating multiple instances of a critical service
* Experience with Agile development methodology and Test Driven Development
* Experience with critical infrastructure services including, monitoring, alerting, logging, and reporting applications
* Experience with Terraform, Cloud Formation or similar infrastructure as code language to setup automated infrastructure resources and application clusters
*Experience owning and operating multiple instances of a mission critical service
*Experience using telemetry and metrics to drive operational excellence

Desired Skills

Strong programming skills in Python, Java, Go or similar languages
AI development experience with Claude, Cursor, and SKILLS.MD
Experience with AWS, Azure, GCP or other public cloud substrates for scaling web and mobile application backend infrastructure
Experience with building large scale distributed systems
Knowledge of open source distributed automation frameworks (e.g. Docker, Rundeck, Spinnaker etc.)

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.