Transportation Supervisor

Marketing Statement

Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program.

Pay Rate:
AFSCME Pay Grade A17
Annual Salary: $138,881.60 (Step 1) - $168,812.80 (Step 5)
*Initial negotiable annual salary will be between commensurate with education and experience.

Current Assignment:
This announcement will be used to create an eligibility list to backfill future vacancies that may occur within the next twelve (12) months.

The San Francisco Bay Area Rapid Transit District (BART) is seeking a highly motivated individual to provide direction and oversight of day-to-day station/train operations. This position will be responsible for providing high level assistance to the Assistant Chief Transportation Officer and Manager of Transportation Operations Support, supervise, provide direction and instruction to a dedicated team of station and rail operations professionals responsible for ensuring the safety, efficiency, and service quality and delivery of on-time rail service, and performs other related duties as assigned.

This position will be responsible for providing excellent customer service to ensure safe and timely revenue service and may also include assignment to any number of administrative support functions for the Transportation Department.

The most qualified candidate will demonstrate the following in addition to meeting the minimum qualifications:

• Demonstrated ability to address performance gaps and enforce accountability
• Build a culture focused on safety, consistency, and continuous improvement
• Proven leadership and supervisory skills
• Demonstrated clear, concise verbal and written communication skills

• Demonstrated heavy rail operations and/or station operations knowledge
• Demonstrated experience with public transit
• Demonstrated experience managing in union environment
• Experience enforcing procedures and safety programs
• Ability to analyze complex operational systems and implement improvements
• Demonstrated ability to supervise, develop, and evaluate subordinate staff
• Demonstrated proficiency in report writing and strong knowledgeable in computer software suites

This position is represented by American Federation of State, County, and Municipal Employees (AFSCME). All applicants must apply online at www.bart.gov/jobs. Applications must be completed in full and include all requested information, including dates of employment, positions held, hours worked, and a detailed description of duties performed.

Applicants may attach a resume to provide supplemental information; however, the resume does not substitute for completing the application form in its entirety. Only information included in the application at the time of submission will be used to determine whether applicants meet the minimum qualifications for the position. All application materials must be submitted by the closing date and time listed on the job announcement. Applications received after the closing deadline will not be considered.

Applicants who require assistance with the online application process may contact the Talent Acquisition Division at (510) 464-6112 or employment@bart.gov.

The selection process for this position may include one or more of the following: a skills or performance demonstration, written examination, and/or panel or individual interview.

All applications will be reviewed by the Talent Acquisition Division to determine whether applicants meet the established Minimum Qualifications (MQs). Applicants who meet the MQs may be referred to the hiring department for further evaluation as part of the selection process.

The selected candidate must demonstrate a work history reflecting reliability and dependability and may be required to provide copies of certificates, diplomas, or other documentation required by law, including proof of authorization to work in the United States.

Pre-employment processing will include a background check. This requirement does not apply to current full-time District employees unless the position requires additional evaluations or clearances.

1. Coordinates the organization, staffing and operational activities for revenue system support program in the areas of line, rail, and station operations; provides oversight of staff involved in line, rail, and station operations; provides administrative and analytical support on projects and special assignments.
   
   
2. Participates in the development and implementation of goals, objectives, policies, and priorities; recommends and implements resulting policies and procedures.
   
   
3. Identifies opportunities for improving service delivery methods and procedures; identifies resource needs; reviews with appropriate management staff; implements improvements.
   
   
4. Conducts special studies and evaluates passenger services; ensures existing systems are functioning at optimum levels; monitors the adherence to District policies, procedures, rules, and regulations.
   
   
5. Ensures vehicles and equipment are operated safely and within established guidelines; coordinates on-site and remote activities during emergency situations.
   
   
6. Oversees all aspects of Station Operations including customer service, station operating systems and appearance; works special events; ensures all staff comply with District standards and policies.
   
   
7. Coordinates labor relation matters; investigates rule violations; documents and applies disciplinary procedures; researches grievances to check for contractual violations and develop solutions for avoiding future violations.
   
   
8. Directs, coordinates, and reviews the work plan for assigned services and activities; assigns work activities and projects.
   
   
9. Monitors workflow; reviews and evaluates work products, methods, and procedures; meets with staff to identify and resolve problems.
   
   
10. Selects, trains, motivates, and evaluates personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures.
    
    
11. Plans daily, weekly, and longer-term work schedules and projects; ensures full coverage of revenue vehicles and passenger station locations during operating shifts.
    
    
12. Coordinates operational aspects of station renovation and rehabilitation projects; liaises with other departments on contract activities and service operation scheduling.
    
    
13. Responds first to rail safety incidents, which may require the use of a District vehicle and may consist of walking wayside on ballast, stepping over high-voltage third rail, climbing aerial structures, stairs, and onto trains; acts as the Incident Commander or liaison and makes decisions as the incident develops; holds an immediate fact-finding; and makes sure all paperwork is competed per Human Resources, safety, and insurance guidelines.
    
    
14. Participates on a variety of committees; prepares and presents staff reports and other correspondence as appropriate and necessary; provides staff assistance to the high-level management staff.
    
    
15. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of transit operations management.

Education:
Possession of a bachelor's degree in Business, Public Administration, or a closely related field from an accredited college or university.

Experience:
The equivalent of four (4) years of full-time verifiable operational, maintenance or administrative experience in transportation. Prior supervisory experience in a transportation setting is preferred.

Substitution:
Additional closely related work experience as outlined above may be substituted for the education on a year-for-year basis. A college degree is preferred.

Other Requirements:
Must be willing to work off-hour shifts, weekends and holidays and be subject to overtime.
Must possess and maintain appropriate levels of District operating certifications.
Must possess a valid California driver's license and have a satisfactory driving record.
Must be physically able to walk wayside on ballast for one mile.
Must be physically able to climb aerial structures.
Must be physically able to climb stairways to tower locations.

Knowledge of:

• Operational characteristics, services, and activities of rail transportation system operations
• District operational, safety and emergency policies and procedures
• Principles and practices of safety in transit vehicle and facility operation
• Transit system operational principles, rules, regulations, policies, and procedures
• Train and schedule operations
• Analytical and mathematical skills
• Customer service principles and practices
• Procedures and requirements for record keeping of incidents, emergencies, labor hours and related topics
• Current office procedures, methods and equipment including computers
• Techniques and methods of administrative analysis
• Principles of supervision, training, and performance evaluation
• System lay-out and understanding of job expectations
• Occupational health and safety rules and regulations
• Related safety rules, regulations, and guidelines
• Related Federal, State, and local laws, codes, and regulations

• Managing, supervising, and coordinating revenue system rail or station operations
• Interpreting and explaining the District's maintenance policies and procedures
• Selecting, supervising, training, and evaluating staff
• Performing the duties of Foreworkers when a shortage or vacancy occurs
• Operating radio communication equipment
• Preparing clear and concise administrative, procedural, and operational reports, logs and records
• Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions, and implementing recommendations in support of goals
• Researching, analyzing, and evaluating new service delivery methods and techniques
• Researching a variety of topics including utilization, payroll, safety, and grievances
• Interpreting and applying Federal, State, and local policies, laws, and regulations
• Communicating clearly and concisely, both orally and in writing
• Establishing and maintaining effective working relationships with those contacted in the course of work
• Conducting safety checks on trains, stations, and yards

Equal Employment OpportunityGroupBox1

The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws.

The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov.

Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs.