Marketing Governance System Support Contractor

Job Description -
This contractor will support the Marketing Governance team in intake & system operations, backlog management, and governance enablement, while assisting in the transition of the intake system from Azure DevOps (ADO) to Adobe Workfront, with an emphasis on helping to design and implement an automated future intake system.

Key Responsibilities

• Workfront Intake & Governance Operations
  Support marketing intake in Workfront (request queues, custom forms, workflows, routing logic)
  Partner with Lead Intake Manager to ensure high-quality, governance-ready ticket submission
  Support governance board preparation, prioritization views, and decision tracking
  Maintain and optimize intake lifecycle (idea log governance approval execution)

• Intake Automation & AI Enablement
  Design and implement automated intake capabilities within Workfront (Fusion, integrations, rules engines)
  Enable smart intake experiences, including:
  Prompt-based ticket drafting or structured submission guidance
  Auto-suggested fields and standardized inputs
  Real-time validation and error flagging prior to submission
  Partner with stakeholders to define and operationalize pre-submission quality scoring/validation logic, automated identification of missing fields, dependencies, or common errors, system-driven recommendations (e.g., suggested priorities, routing, or governance outcomes)
  Support development of capacity reporting automation, including real-time intake visibility vs. available capacity and alerts or recommendations based on workload thresholds

• Migration & System Transition (ADO Workfront)
  Support backlog migration, data validation, and cutover readiness
  Translate ADO structures into Workfront architecture (programs, projects, forms, reports)
  Identify opportunities to simplify processes using Workfront-native capabilities vs. replicating ADO
  Ensure seamless continuity of intake, governance, and reporting during transition
• Backlog Quality, Data Governance & Process Controls
  Own backlog hygiene and intake data quality across idea backlog and active work
  Implement automated QA checks and validation rules to improve intake quality at the source
  Establish and document governance standards, intake rules, and system guidance
• Reporting, Insights & Decision Enablement
  Build Workfront dashboards supporting governance, intake trends, and capacity insights
  Enable self-service reporting for governance board and stakeholders
  Identify bottlenecks and optimization opportunities using intake data
• Planning & Capacity Enablement
  Prepare backlog for quarterly planning (clean-up, dependency clarity, readiness)
  Align intake with prioritization and capacity planning frameworks.

Required Skills & Experience

• Platform & Automation Expertise
  Strong experience with Workfront configuration (request queues, forms, workflows, reporting)
  Experience with Workfront Fusion, automation tools, or system integrations
  Proven ability to design automated workflows, validation rules, or decision-support systems
  Experience supporting system migrations (ADO preferred)
• Data, Logic & Process Design
  Experience in backlog management and grooming
  Ability to translate business requirements into structured intake logic and automation rules
  Experience with data validation frameworks, scoring models, or decision logic
  Strong backlog management and data quality expertise
• Analytical & System Thinking
  Dashboarding and reporting (Workfront or similar platforms)
  Ability to identify patterns, inefficiencies, and automation opportunities
  Familiarity with capacity planning or workload modeling
• Ways of Working
  Strong stakeholder engagement and cross-functional coordination
  Detail-oriented, proactive, and comfortable building in ambiguous environments

Preferred Skills & Experience

• Experience building AI-assisted workflows, prompt-based systems, or intelligent intake tools
• Exposure to automation platforms
• Experience in marketing operations, intake/governance models, or enterprise work management systems.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans, or individuals with disabilities.