Tenant Ambassador

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Tenant Ambassador

What this job involves:

As a Tenant Ambassador at JLL, you'll be the welcoming face of our workplace-combining polished reception duties with high-touch guest services to create exceptional first impressions every day. In this full-time role, you'll greet employees, clients, and visitors with warmth and professionalism while managing a dynamic front desk environment. Beyond traditional reception responsibilities, you'll elevate the guest experience by anticipating needs, maintaining inviting common spaces, and coordinating meeting logistics with precision. At JLL, we are collectively shaping a brighter way-for our clients, ourselves and our fellow employees-and as a Tenant Ambassador, you'll play a vital role in bringing that commitment to life through outstanding hospitality and seamless operational support. This position offers the opportunity to build meaningful connections, contribute to a culture of collaboration, and ensure every interaction reflects the excellence and care that define our brand.

Expected Compensation: $28.85 - $31.25 per hour

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Expected Schedule: Monday - Friday 8 am - 5 pm

What your day-to-day will look like:

• Welcome all employees, clients, and visitors with a friendly and professional presence that sets the tone for their experience
• Manage incoming calls on a multi-line phone system by answering, screening, routing, and taking messages with efficiency and courtesy
• Register visitors in accordance with company policies, ensure proper authorization, and oversee guest parking validation and visitor badge distribution
• Safeguard office security by monitoring the reception area and escorting visitors to designated locations as needed
• Create an elevated guest experience by proactively recognizing and addressing requests before they arise, cultivating strong professional connections with employees and key stakeholders
• Monitor, stock, and maintain breakroom supplies including coffee, snacks, beverages, and condiments while keeping pantry areas clean, organized, and inviting throughout the day
• Arrange meeting logistics such as audio/visual equipment, room configurations, and catering services to support seamless conference and event operations
• Assist with document preparation including printed reports and presentations, track activity logs, and provide administrative support to the team and client-facing needs
• Provide after-hours event support as needed and complete additional duties that contribute to the overall success of the workplace

Required qualifications:

• High school diploma or equivalent (GED)
• Minimum 2 years of experience in receptionist, front desk/concierge, or high-level administrative assistant roles
• Polished presentation and professional conduct with exceptional interpersonal abilities and strong written and verbal communication skills
• Advanced proficiency in MS Office Suite (Outlook, PowerPoint, Excel) and web-based applications
• Excellent organizational capabilities with the ability to manage multiple priorities simultaneously and adapt responsively to tight deadlines and unexpected challenges
• Collaborative team player with strong attention to detail, consistent reliability, and dependable attendance
• Ability to exercise discretion and diplomacy when interacting with diverse stakeholders while maintaining a positive, service-oriented approach in high-volume, fast-paced situations
• Physical ability to regularly sit for prolonged periods, occasionally stoop, crouch, kneel, stand, push, pull, and lift or carry up to 25 pounds, and navigate throughout the office environment including between floors

Preferred qualifications:

• College degree or bachelor's degree
• Experience in a financial corporate office environment

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.