Municipal Contract Specialist

County Waste, a Waste Connections Company, is looking to add a Municipal Contracts & Compliance Specialist to our team in Clifton Park, NY.

Schedule: Monday through Friday, 8:00am to 5:00pm

Pay Rate: $30-$32 per hour DOE

Why Choose Us?

We are Waste Connections, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We're proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.

Position Summary

The Municipal Contracts & Compliance Specialist serves as the primary administrator and coordinator of municipal agreements across the Upstate New York market. This role is responsible for protecting and supporting municipal revenue through effective contract management, insurance compliance, bid administration, customer engagement, and cross-functional coordination.

Acting as a liaison between municipal customers, community stakeholders, and internal departments, the Municipal Contracts & Compliance Specialist ensures contractual obligations are met, compliance requirements are maintained, implementation activities are coordinated, and long-term municipal relationships are strengthened.

This role plays a critical part in supporting customer retention, operational execution, risk management, contract compliance, and future municipal growth opportunities throughout the market.

Essential Duties & Responsibilities

• Manage and maintain municipal contracts throughout the Upstate New York market.
• Track contract terms, renewal dates, notice periods, extension opportunities, and procurement timelines.
• Monitor contractual obligations and ensure compliance with agreement requirements.
• Coordinate contract amendments, renewals, extensions, and supporting documentation.
• Maintain centralized contract records and reporting systems.
• Partner with district leadership, operations, customer service, legal, and risk management teams regarding contract requirements and obligations.

Municipal Revenue Protection & Retention

• Maintain a comprehensive calendar of municipal contract renewals and procurement opportunities.
• Partner with district leadership to proactively manage contract retention and renewal strategies.
• Monitor contract performance and identify risks that could impact customer satisfaction, compliance, or retention.
• Support municipal customer reviews, business reviews, and renewal discussions as needed.
• Track and communicate upcoming municipal opportunities throughout the market.
• Assist with customer retention initiatives and relationship management activities.

Insurance Compliance & Risk Management

• Manage all Certificate of Insurance (COI) requests and renewals.
• Ensure compliance with municipal insurance requirements and contractual specifications.
• Coordinate with insurance carriers, brokers, risk management, and internal stakeholders regarding coverage requirements.
• Track insurance expiration dates and renewal timelines.
• Maintain documentation related to insurance compliance and contractual risk management.
• Support audit requests and compliance reviews as needed.

Municipal Liaison & Government Relations

• Serve as a primary point of contact for municipal customers, administrators, and government stakeholders.
• Coordinate communications between municipalities and internal operational teams.
• Assist with issue resolution and facilitate communication regarding service-related concerns.
• Attend municipal meetings, public meetings, and stakeholder discussions as needed.
• Build and maintain professional relationships with municipal leaders, public works departments, elected officials, and community stakeholders.
• Support leadership in strengthening County Waste & Recycling's visibility and reputation throughout the market.

Bid Administration & Proposal Support

• Coordinate municipal bid submissions and procurement activities.
• Maintain bid calendars, renewal schedules, and procurement timelines.
• Assemble required documentation, certifications, insurance records, references, and supporting materials.
• Partner with Sales, Operations, Risk Management, and Leadership teams during bid preparation and submission.
• Ensure all required bid documentation is submitted accurately and on time.
• Maintain records of awarded, pending, and historical municipal bids.

Contract Implementation & Project Coordination

• Coordinate implementation activities for newly awarded municipal contracts.
• Serve as a liaison between Sales, Operations, Customer Service, Dispatch, Risk Management, and municipal stakeholders.
• Track implementation milestones and ensure contractual deliverables are completed according to established timelines.
• Support operational readiness for new municipal accounts, contract expansions, and service modifications.
• Assist leadership with implementation planning for strategic municipal projects and large-scale account transitions.

Community Engagement & Customer Relations

• Support community outreach initiatives, sponsorships, and local events.
• Coordinate municipal-related communications and public engagement opportunities.
• Represent County Waste & Recycling at chamber events, community functions, municipal meetings, and stakeholder engagements.
• Assist with customer appreciation and relationship-building initiatives.
• Support community relations activities throughout the Upstate market.

Reporting, Compliance & Administrative Support

• Develop and maintain municipal contract reporting, dashboards, and tracking tools.
• Prepare contract summaries, compliance reports, renewal forecasts, and leadership updates.
• Maintain centralized records of contracts, insurance documentation, permits, and compliance requirements.
• Assist with preparation of presentations, reports, and supporting materials for municipal meetings and leadership reviews.
• Identify opportunities to improve municipal contract administration, compliance tracking, and customer communication processes.
• Support process improvement initiatives related to municipal account management.

Notary Services

• Obtain and maintain New York State Notary Public certification.
• Provide notary services for contracts, agreements, legal documents, and related business activities as required.

Qualifications

Required

• High School Diploma or GED required.
• Minimum 3-5 years of experience in contract administration, municipal relations, customer service, project coordination, compliance, insurance administration, or related field.
• Strong organizational and project management skills.
• Exceptional written and verbal communication skills.
• Ability to manage multiple priorities and deadlines simultaneously.
• Strong proficiency with Microsoft Office Suite, including Outlook, Excel, Word, PowerPoint, and Teams.
• Ability to maintain confidentiality and handle sensitive information professionally.

Preferred

• Associate's or Bachelor's degree in Business Administration, Public Administration, Communications, Legal Studies, or related field.
• Experience working with municipal customers, government entities, or public sector contracts.
• Experience managing Certificates of Insurance (COIs) and insurance compliance requirements.
• Existing New York State Notary Public certification.
• Experience supporting bids, RFPs, procurement activities, or contract renewals.

Key Competencies

• Relationship Building
• Contract Administration
• Regulatory Compliance
• Project Coordination
• Customer Retention
• Communication & Collaboration
• Problem Solving
• Attention to Detail
• Organization & Time Management
• Professional Judgment

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

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