New

Patient Care Coordinator

TEKsystems
$19.00 - $21.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Indiana, Indianapolis
Jun 09, 2026
Patient Care Coordinator (Medical Scheduling / DME Support) Indianapolis, IN (On-Site) $19-$21/hour Full-Time \| Contract-to-Hire Opportunity About the Opportunity We are seeking a detail-oriented Patient Care Coordinator to join a collaborative and supportive healthcare team. This role is ideal for someone who thrives in a fast-paced environment, enjoys helping patients, and has experience managing high-volume calls and scheduling. You'll play a key role in coordinating care, verifying insurance, and ensuring patients receive the equipment and services they need in a timely manner. What You'll Do * Manage a high volume of inbound and outbound calls (40-70+ daily) * Schedule appointments and process DME (Durable Medical Equipment) orders * Navigate multiple EMR systems to retrieve and update patient documentation * Verify insurance coverage, authorizations, and expiration dates * Coordinate with patients, providers, and internal teams to facilitate referrals * Follow up with patients when documentation does not meet payer requirements * Accurately document all call activity and patient interactions * Review and submit orders and supporting documentation * Resolve customer concerns and ensure a positive patient experience * Identify and communicate trends related to insurance and authorization issues What You Bring 1+ year of high-volume call center or customer service experience Strong multitasking, problem-solving, and time management skills Experience with Microsoft Office and basic computer systems Ability to work efficiently in a fast-paced healthcare environment Preferred: * Experience with EMR/Epic systems * Background in medical scheduling, referrals, or insurance verification * DME experience * Bilingual (Spanish) is a plus Schedule Options * Monday-Friday: * 8:30 AM - 5:00 PM OR * 10:30 AM - 6:00 PM * Flexibility to work at least one weekend day preferred Work Environment & Culture * Clean, modern office with your own workstation, headset, and equipment * Smaller, close-knit team - supportive, friendly, and collaborative * Opportunity to grow into a permanent position with full benefits (health, dental, vision, 401k, PTO) * Team-focused culture with celebrations, outings, and engagement events Why You'll Love This Role * Opportunity to make a real impact on patient care * Strong team support and positive work environment * Clear path to permanent employment * Stable schedule and competitive pay If you're passionate about patient care and enjoy working in a fast-paced, team-focused environment, we'd love to connect with you! Job Type & LocationThis is a Contract to Hire position based out of Indianapolis, IN. Pay and BenefitsThe pay range for this position is $19.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Indianapolis,IN. Application DeadlineThis position is anticipated to close on Jun 22, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.