Security Officer Front Lobby Coordinator

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Front Lobby Coordinator in DALLAS, TX, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal at a luxury retail location as a Front Desk professional, helping to create a welcoming atmosphere while supporting security-related operations. In this stationary role, you will greet visitors, manage access, observe activity, and communicate clearly with staff and guests. Bring your customer service mindset to a team that values agility, reliability, innovation, teamwork, and integrity.

Position Type: Full Time

Pay Rate: $19.89 / Hour

Job Schedule:

What You'll Do:

Provide customer service by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a luxury retail location.
• Monitor access at the front desk by greeting visitors, verifying credentials and/or appointments, and documenting arrivals, departures, and deliveries in accordance with site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating concerns to site contacts, management, and/or emergency services when appropriate.
• Support a professional front-of-house environment by answering questions, providing directions, and reporting suspicious activity, maintenance concerns, and other unusual conditions.
• Complete required reports, logs, and other documentation related to incidents, visitor activity, and daily front desk operations.

Minimum Requirements:

• A guard card or license is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.