Security Officer Guest Services Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Guest Services Desk in Los Angeles, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal as a Front Desk Officer at a dynamic commercial real estate location, where you will help create a welcoming presence, monitor access, observe activity, and support security-related concerns through strong communication and customer service. In this visible role, you will reflect our agile, reliable, and innovative approach, while putting people first, working as a team, and acting with integrity every day.

Position Type: Full Time

Pay Rate: $20.60 / Hour

Job Schedule:

What You'll Do:

Provide customer service to tenants, visitors, and staff by carrying out site-specific procedures, front desk protocols, and when appropriate, emergency response activities.
• Monitor access at the front desk by greeting guests, verifying identification and/or visitor information, issuing access credentials, and documenting arrivals and departures in accordance with location policies.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, and communicate with property management and/or emergency responders when needed.
• Support daily operations at a commercial real estate location by answering questions, directing visitors, observing lobby activity for unusual behavior, and reporting security-related concerns according to post procedures.
• Maintain accurate front desk logs, incident records, and other required documentation while helping to deter unauthorized access through attentive stationary presence and consistent application of site rules.

Minimum Requirements:

• At least 6 months of security-related experience is required.
• A guard card and/or license is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.