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Supervisor - Housekeeping

Bally's Corporation
United States, Illinois, East St. Louis
200 North Front Street (Show on map)
Jun 16, 2026
Description

Responsibilities



  • Establish standards and procedures for work of the housekeeping staff and in-house laundry facilities
  • Inspect and evaluate performance against established standards
  • Plan work, schedule, train, and discipline, if necessary, the housekeeping staff to established standards
  • Analyze production and profitability for reporting to management
  • Investigate and recommend improvements to procedures, methods, or standards
  • Coach and mentor staff regarding guest interactions
  • Report any safety hazards or maintenance issues immediately to your supervisor
  • Return any Lost/Found items to security
  • Responsible for correctly maintaining records of work completed
  • Follow all safety standards as instructed
  • Must be able to apply knowledge gained from training, education and work experience
  • Must be friendly and courteous at all times
  • Able to satisfactorily complete assignable work requested by the Housekeeping Manager and the Hotel Operations Manager.
  • Other duties as assigned


The starting rate for this position is $20.00 per hour

QUALIFICATIONS



  • High School Diploma/GED
  • 1-3 years similar work experience
  • Able to effectively communicate verbally in English


WORKING ENVIRONMENT & PHYSICAL EFFORTS



  • The hospitality industry is a 24 Hour 365-day operation.
  • This position will primarily be indoors in controlled temperatures.
  • Frequent: standing, reaching, pulling, pushing, sitting, kneeling, lifting up to 50 pounds, and with repetitive movement of fingers, legs, arms, and hands
  • Speech and Vision abilities are required.

Qualifications
Behaviors
Dedicated - Devoted to a task or purpose with loyalty or integrity
Team Player - Works well as a member of a group
Leader - Inspires teammates to follow them
Motivations
Flexibility - Inspired to perform well when granted the ability to set your own schedule and goals
Self-Starter - Inspired to perform without outside help
Education
High School (required)
Skills
  • Customer Service (preferred)
  • Time Management (preferred)
  • Communication (preferred)
  • Detail Oriented (preferred)


  • Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws.
    For further information, please review the Know Your Rights notice from the Department of Labor.
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