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Supervisor - Food and Beverage

Bally's Corporation
United States, Illinois, East St. Louis
200 North Front Street (Show on map)
Jun 16, 2026
Description

Responsibilities



  • Ensure consistent high - quality service to all our team members and guests.
  • maintain guest service standards and ensure team members perform those standards to achieve favorable gaming experience for guests.
  • Assist the culinary teams in quality checks for all food and beverage presentations and displays throughout the division.
  • Monitor all wait stations, host stand, and general appearance of the restaurant to assure cleanliness and compliance with company standards.
  • Assist in establishing standards of performance, quality of products, service, staffing levels/cost and food/beverage cost.
  • Oversee inventory. Maintain and order inventory as needed to serve guests.
  • Manage escalated guest service issues appropriately and discreetly.
  • Have knowledge of guest alcohol limitations and company policy and procedure regarding alcohol consumption.
  • Others duties as assigned.


Qualifications:



  • High school diploma or GED equivalent is preferred.
  • At least three years of supervisory experience in restaurant operations, or the equivalent combination of education and experience is preferred.


Target Salary Range : $22.07 per hour

WORKING ENVIRONMENT & PHYSICAL EFFORTS

The hospitality industry is a 24 Hour 365-day operation.

This position will primarily be indoor under controlled temperatures.

Occasional exposure to outdoor climates

Occasional: standing, walking, and lifting up to 25 pounds

Frequent: sitting, kneeling, reaching, pulling, pushing, and with repetitive movement of fingers, legs, arms, and hands

Speech and Vision abilities are required

Qualifications
Behaviors
Loyal - Shows firm and constant support to a cause
Leader - Inspires teammates to follow them
Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
Team Player - Works well as a member of a group
Motivations
Flexibility - Inspired to perform well when granted the ability to set your own schedule and goals
Self-Starter - Inspired to perform without outside help
Education
High School (required)
Skills
  • Problem solving (preferred)
  • Customer Service (preferred)
  • Hospitality (preferred)
  • Active Listening (preferred)
  • Communication (preferred)


  • Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws.
    For further information, please review the Know Your Rights notice from the Department of Labor.
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