Clerical Assistant 2

Clerical Assistant 2 with the Department of Agriculture is a great opportunity to support important programs that protect animal health across the Commonwealth. This role offers a positive work environment where your attention to detail truly matters. You will help keep essential operations on track while building valuable administrative skills. Join the Department of Agriculture and take pride in work that serves communities statewide.

This position supports daily operations that help maintain effective animal health programs and important bureau functions. The role ensures smooth processing of applications, payments, and communication. As a Clerical Assistant 2, you will perform the following duties:

• Program Support: Assist in overseeing animal health program needs and provide steady administrative help
• License Processing: Review and process applications for aquaculture dealer and propagator licenses
• Payment Handling: Process checks and prepare transmittals for accurate financial tracking
• Data Entry Backup: Serve as backup for rabies data entry and help maintain accurate records
• Communication Support: Receive and route incoming telephone calls and provide requested information
• Account Monitoring: Monitor bureau resource accounts and respond promptly to voice and email messages

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
  • Position would be required to work overtime during emergency situations.
• Telework: You may have the opportunity to work from home (telework) part-time, up to 5 days per pay period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,108 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS
Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.
  
  

• You must be able to perform essential job functions.
  
  

• Experience in data entry and tracking correspondence
• Experience in customer service
• Experience in reviewing and processing applications
• Experience in MS Office or the equivalent
• Agricultural knowledge and/or general knowledge of veterinary terminology
  
  

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.
  
  

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.htmland click on Veterans.