Email Marketing Associate

Position Title: Email Marketing Associate

Position Classification: Regular; Exempt; Full-time

Reports to: Associate Director of Digital Marketing (First 6-months, then to Email Marketing Manager)

Location: Employees in this role can work from our Boston, MA office, remotely within the U.S. or a hybrid of these two options.

Position Overview:

The Email Marketing Associate manages the day-to-day aspects of the email marketing program within the digital team in order to increase engagement with the Partners In Health (PIH) mission and response among non-donor supporters as well as donors. The Associate works under the direction of the Email Marketing Manager to align fundraising and cultivation efforts.

The Associate will develop, draft, and execute mass market email communication and related digital pieces for advocacy, new donor acquisition, and ongoing cultivation and fundraising efforts. They report back on campaigns and test results with recommendations for improvements going forward as well as overall list health. Additionally, they will plan, build, and manage email and larger marketing automations in partnership with the email marketing manager.

Responsibilities and Deliverables

• 40% In partnership with the Email Marketing Manager, responsible for the planning, writing, editing, production, execution, and tracking of PIH email marketing campaigns (including e-newsletters, updates, donation requests, email invitations, and advocacy messages).
• 20% Work with Email Marketing Manager to usher through the approval process and ensure accuracy, correct segmentation, and sequencing of all sends.
• 10% Create monthly stewardship emails for specific donor segments in partnership with content local site teams.
• 10% Collaborate with internal teams: Advocacy for email action execution, Social Media team for campaign promotion, and Development teams for fundraising and communication alignment.
• 5% Maintain email list health and key performance indicator (KPI) dashboard.
• 5% Compile and share email campaign results and insights with broader Marketing and Communications and Development teams.
• 5% Regularly review and report on all list health indicators as well as revenue and email KPIs. Provide recommendations to improve KPIs such as retention of existing donors, conversion of non-donors, and recapture of lapsed audiences.
• 5% Plan, build, and manage cross-channel marketing automations in partnership with development team.

Qualifications:

• Bachelor's degree or equivalent experience.
• 2-3 years of experience in a digital communications role.
• Excellent writing and editing skills.
• Attentive to detail, able to work efficiently in a deadline driven environment.
• Ability to learn and understand global health care delivery and human rights-based approaches to care.
• Understanding of email marketing trends and best practices and commitment to applying to PIH specific context.
• Demonstrates the organization's core values of: Commitment, Humility, Integrity and Pragmatic Solidarity/Accompaniment
• Accountability - Able to accept responsibility for one's actions, outcomes, and those of their team.
• Achieving results - Able to set realistic goals, put plans into action, monitor progress, evaluate outcomes, and apply lessons learned.
• Adaptability - Able to adapt to change, to balance multiple demands, consider new approaches, and persist towards solutions in changing circumstances.
• Teamwork - Able to work well with others to achieve common goals. Exemplary interpersonal skills; ability to collaborate effectively with staff across departments and countries.

Organizational Profile

Partners In Health (PIH) is a non-profit, global health organization that fights social injustice by bringing the benefits of modern medical science first and foremost to the most vulnerable communities around the world. PIH focuses on those who would not otherwise have access to quality health care. PIH partners with the world's leading academic institutions to create rigorous evidence that shapes more sound and all-inclusive global health policies. PIH also supports local governments' efforts to build capacity and strengthen national health systems.

As of today, PIH runs programs in 11 countries (Haiti, Kazakhstan, Lesotho, Liberia, Malawi, Mexico, Navajo Nation, Peru, Rwanda, Sierra Leone, United States), where it provides direct care to millions of patients, through public facilities and community engagement.

Partners In Health (PIH) is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of PIH not to discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law. PIH works in and with a number of governments in and outside the U.S., and to the extent applicable, this statement is intended to incorporate the prohibition of any unlawful discrimination covered by applicable laws in such countries, states and municipalities.

Partners In Health participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. Any offer of employment is contingent upon the successful completion of applicable background checks.

Our Benefits Are Built for Real Life

We know you do your best work when you're supported.

• Work from anywhere in the U.S. for most roles, with flexibility baked into how we operate
• Comprehensive health coverage (medical, dental, vision, disability, and life insurance) so you can focus on what matters
• A 401(k) with automatic employer contributions to help you invest in your future
• Flexible PTO with no cap, plus generous holidays, summer and winter breaks, and a sabbatical program
• Professional development support and home office reimbursements to help you grow and work comfortably wherever you are

(Some roles may require specific locations or on-site presence. Benefits are subject to plan terms.)

The starting salary range for new hires in this position is between $70,040 and $74,160/year and may vary depending on multiple individualized factors, including functional experience and job-related experience.

Partners In Health will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If a reasonable accommodation is needed, please contact: [emailprotected].