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Community Outreach and Program Coordinator

The Salvation Army USA Central Territory
United States, Michigan, Holland
Jun 30, 2026

At The Salvation Army our employees are the heartbeat of our mission. We foster a community of passionate people dedicated to changing lives and bringing hope to those who need it most.

Position Summary: The Community Outreach & Program Coordinator daily oversees community center operations, programs and outreach. This role develops activities and curriculum, partners with outside groups and ensures welcoming hospitality for guests using the services such as the Community Kitchen, showers, and laundry. The coordinator connects families to available resources and ministry programs, maintains accurate records and reports, supervises staff and volunteers, and ensures the community center facilities are organized, welcoming, and properly maintained. This role works collaboratively with internal departments and community partners to provide effective services and support to the community.

Essential Responsibilities:



  • Promote, participate in, and evaluate community center programs and initiatives for community outreach
  • Develop curriculum, recreation, and other activities
  • Provide hospitality to recipients of Community Kitchen, showers, laundry, and other Community Center services
  • Organize and oversee volunteers for shower and laundry services
  • Partner with outside groups for programming
  • Connect families to the ministry of The Salvation Army through events and available programs
  • Maintain accurate record keeping and statistics for all programs including entering data in Service Point and/or other Salvation Army data tracking systems
  • Provide accurate community center reports to local groups and organizations as directed
  • Supervise Program Assistant and/or volunteers to ensure that the community center area is cleaned and maintained in a timely manner.
  • Oversee set up, tear down and clean up for programs
  • Coordinate with Director of Social Services and Office Manager to manage building usage
  • Responsible for the processing and distribution of community center correspondence, memos, and reports as needed
  • Organize food pantry in coordination with Director of Social Services and the Case Specialist
  • Perform other duties as assigned


Qualifications:

Education/Experience:



  • Two years of college education; or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities
  • Experience directing social services programming preferred
  • Must be at least 21 years of age



Skills, Knowledge & Abilities:



  • Understand and adhere to professional ethics and boundaries



Computer Skills:



  • Proficient in Microsoft Office 365
  • Working knowledge of TEAMS and SharePoint



Certificates and Licenses:



  • Must have and maintain a current valid chauffeurs' driver's license and pass the Salvation Army Motor Vehicle Record check (MVR)
  • Complete Safe From Harm training, and keep current as needed
  • Employees will submit evidence that they have been tested and are free of communicable tuberculosis, dated within 1 year.

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