Security Supervisor -Full Time

Description

Do you strive to set yourself apart with gracious service and impeccable style? Are you passionate about creating a safe and secure environment for both guests and associates at Milwaukee's premier luxury hotel? If so, The Hilton Milwaukee is looking for you to join our team and continue its iconic legacy.

As a Security Supervisor at The Hilton Milwaukee, you will assist the Director of Security in maintaining safety and security across the property. You will provide leadership to security officers while supporting programs and procedures that protect people, property, and assets in alignment with Hilton Milwaukee with high standards of service and care.

There's no better time to join us as the Hilton Milwaukee is just completing a $40 million renovation. This extensive transformation elevated our guest rooms, event spaces, and grand lobby to reflect a new era of modern elegance. Connected to the newly expanded Baird Center, the Hilton Milwaukee is not only the city's largest hotel but also a historic gem. Built in 1927 as the Schroeder Hotel, we offer 554 beautifully appointed guest rooms and over 34,000 square feet of flexible meeting space. Our commitment to innovation, exceptional service, and timeless style ensures our continued reputation as Milwaukee's premier meeting and convention destination. If you're passionate about hospitality and ready to make a lasting impact, we invite you to become part of our team and shape the future of the Hilton Milwaukee.

What You Will Be Doing:

• Investigate and report all security-related incidents.

• Communicate important information to the Director of Security.

• Develop and maintain programs that enhance hotel safety and security.

• Prepare detailed written reports and documentation.

• Ensure proper staffing levels for coverage across shifts.

• Provide break coverage for Parking Ramp, Shipping & Receiving, and Control areas.

• Monitor cameras and patrol hotel premises.

• Issue vendor and contractor passes, keys, and other access credentials.

• Verify associates' personal items and Hilton Milwaukee ID badges.

• Manage lost and found duties.

• Supervise security officers and assist in daily responsibilities.

• Perform other duties as assigned by management.

Position Requirements:

• Prior leadership or supervisory experience in security, hospitality, or related fields preferred.

• Ability to supervise hourly associates across Security, Parking, and Shipping & Receiving.

• Strong documentation and incident reporting skills.

• Ability to patrol the property and interact with guests in a professional, service-oriented manner.

• Excellent communication and interpersonal skills.

• Flexible schedule availability, including nights, weekends, and holidays.

What's in It for You:

• Complimentary, well-balanced meal every shift.

• Room discounts at Marcus Hotels & Resorts and Historic Hotels of America properties.

• Savings at Marcus Hotels & Resorts restaurants, cafes, lounges, golf courses, ski resorts, and spas.

• Discounted parking and "two-for-one" Marcus Theatres movie tickets.

• Career growth opportunities, with transfer options across properties while maintaining service credit.

• Early wage access, paid time off, and company-paid life insurance.

• Medical, dental, and vision insurance available after 30 days of employment.

• Employee Assistance Program and 401(k) with employer match.

Job Type: Full-Time, Hourly

Pay Rate: $17.50 per hour

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People," striving daily to create extraordinary experiences for guests and associates alike. With a growing portfolio of 15 U.S.-based hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Hilton Milwaukee is an Equal Opportunity Employer.