Registrar I

Location Address:

Compensation Pay Range:

Summary:

Responsibilities:

• Serve as the first point of contact by answering phones, greeting visitors, and directing inquiries.

• Register patients and maintain accurate demographic, insurance, and financial information.

• Verify insurance eligibility and collect required signatures and payments at time of service.

• Support financial processes including payment collection, receipts, and daily reconciliation.

• Update patient records in hospital systems and ensure documentation accuracy.

• Communicate clearly and professionally with patients regarding coverage, co-pays, and balances.

• Maintain confidentiality and comply with HIPAA, EMTALA, and regulatory standards.

• Support additional coverage needs and respond to supervisor feedback as needed.

Qualifications:

• High school diploma or GED required

• Less than 1 year of clerical or healthcare office experience required

• 1-2 years of customer service experience preferred

• Strong ability to work cooperatively with the public, staff, and leadership at all levels

• Excellent organizational and prioritization skills required

• Basic computer keyboarding and 10-key skills required

• Must successfully complete EPIC Registration competency following Epic Clerical Training

• Must be at least 18 years of age at time of hire

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Wellness
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.