Doorman (Substitute)

Loews Regency New York Hotel offers careers in a luxury Park Avenue setting on the Upper East Side. Team members support iconic Art Deco style, personalized service and a refined guest experience shaped by more than 60 years of hospitality expertise.

Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance
• Team Member Hotel Rates, other discounts, perks and more

What We're Looking For:

A warm, welcoming, and proactive Door Person who will be the first impression of Loews Hotels. In this role, you'll create memorable guest experiences by offering exceptional service and anticipating needs before they arise. From greeting guests with genuine hospitality to ensuring smooth arrivals and departures, you'll be the heartbeat of our front entrance-making every interaction feel effortless and extraordinary.

Who You Are:

• Hospitality Enthusiast: You thrive on creating positive guest experiences and take pride in making people feel valued and cared for.

• Clear Communicator: You engage with guests and team members confidently and professionally, both in person and over the phone.

• Proactive Problem Solver: You anticipate needs and act quickly to ensure seamless service, even in fast-paced situations.

• Dependable & Adaptable: You're reliable, flexible, and ready to handle changing priorities with a calm, can-do attitude.

• Team-Oriented: You collaborate easily with colleagues across departments to deliver exceptional service.

• Veterans and military spouses encouraged to apply.

What You'll Do:

• Welcome and assist guests upon arrival and departure with professionalism and courtesy.

• Safely handle and transport luggage, baggage, and packages.

• Provide accurate information about hotel amenities, services, and local attractions.

• Summon taxis, assist guests entering and exiting vehicles, and provide parking instructions.

• Maintain a clean and organized front entrance, coordinating with Housekeeping as needed.

• Communicate emergency procedures clearly when required.

• Build strong relationships with Front Desk, Valet, Concierge, and Housekeeping teams.

• Remain attentive at your post, ensuring guest safety and assisting with any concerns.

• Regular attendance in conformance with standards.

• May be required to work varying schedules to reflect business needs.

• Required to attend all mandatory training sessions and meetings.

• Perform other duties as assigned.

Your Qualifications Include:

• High school diploma or equivalent work experience preferred.

• Previous experience in a hospitality or customer service role preferred.

• Strong verbal communication skills.

• Ability to lift items more than 75lbs.

• Experience in a hotel or resort environment preferred.