ERP Vendor Management Analyst

TheEnterprise Resource Planning Support Office's(ESO)Vendor Manager is a strategic and operational leader responsible for the fullsupplierlifecycleand service deliveryof third-party vendor management across allERPplatforms and services.Thisentailsestablishingand drivingvendor relationship management, contract negotiation, riskand spendmonitoring, and performance measurement practices to ensure alignment withtheFederal ReserveSystemVendorManagementFrameworkand service-level expectations.This individualpartners closely withtheERPbusinessproductteams,System Procurement,and the Richmond Fedprocurement,legal, risk, and financeareastosupport the overall supplier lifecycle and toensure vendors deliver expected value and performance.

Key Activities

• Performs work under limited supervision with extensive autonomy and discretion; plans and arranges short and long-term workfor the vendor management function in alignment with the organization's overall businessobjectives. Influences timelines, expectations and proactively negotiates within theERP organization.

• Communicatesand influences internal and external stakeholdersat an operational and strategic levelregardingpolicies, procedures, and practices.

Vendor Strategy

• Effectively manage and develop thevendormanagement process and strategiesfor the ESO, aligning withlocal andSystempoliciesand industry best practices.

• Implement scalable best practicesforvendor management lifecycle activities including onboarding, offboarding, contractoversight, performance monitoring,andrisk management.

Relationship and Performance Management

• Serve as the primary relationship manager forall ERP vendors.

• Lead and organizebusinessreviewswith key vendors,business product stakeholders, and leadership.

• Monitor and evaluate vendor performance against SLAs, KPIs, and business outcomes.

• Partner with enterprise risk, information security,and compliance teams to supportvendor managementauditsand/or third-party providerrisk assessments and regulatory inquiries.

• Performand accountable forongoingservice deliveryactivitiesthrough the establishment ofvendor management plans includingrelationship management, risk assessment,mitigation,risk monitoring and control,performance scorecardandimprovementplans,contingencyandcrisis management,andleadership and delivery tracking meetings.

Contractand Financial Management

• Act as the primary point of contactrepresentingthe business during the sourcing and procurement stages of the supplier lifecycle.In collaboration with the National/Local Procurement Office, ensure adherence to and provide support forcomplying withSystem Procurement standards and Model Acquisition Guidelines.

• Collaborate withSystemProcurement,legal, information securityandbusiness line(s) stakeholders whenestablishingnew and/orrenewed contract terms and purchase orderstoensure all contractual terms and conditionscomply withFRSstandardsand meet the needs of the business.

• Establish negotiation strategies that result in cost savings and favorable terms and conditions while minimizing risk.

• Supportand/or author Statement of Work (SOW)for services agreements. Verifyperformance to each SOW, adherence to timelines, cost management, change control,and corrective actions, as necessary.

• Manage contract renewals, amendments, and service-level agreements.

• Monitorthe ESO's software budget,monitorvendor spend and cost effectivenessincluding product usage and cost trend analysis tosupport budgeting and forecasting activities;validateandensurevendor invoicesare processed in alignments withthe applicable contract terms to ensure compliance.

• Monitor vendors' adherence to agreement terms, commitments, and terms and conditions.

• Develop, support, and track reporting requirements - Key Performance Indicators (KPIs), Key Risk Indicators (KRIs), andcontractual obligations including entitlement usage and trendanaylsisanalysisfor technology vendors.

LeadershipandOutreach

• Participate inlocaland Systemworkgroups and communities of practiceto address complex, multi-functionalinitiatives,issues, problems, or opportunities for technology vendors.

• Supervise and develop Analysts/Specialistssupporting vendor management work; assign workload and provide coaching and development opportunities.

• Champion a culture of continuous improvement and accountability within the vendor management functionand across the ERP.

Qualifications

Education and Experience

• Bachelor's degree in Business, Supply Chain, Finance, or related field (Master'spreferred).

• 7-10 years of relevant experience in vendor management, strategic sourcing, procurement, or supplier governance.

• Demonstrated experiencemanaginghigh-value, complexthird-party/external vendorportfolios and relationships.

• Additionalexperience should include subcontracting, e-sourcing systems,understanding ofmarket-based and cost-based pricingstructures and negotiation strategies.

Skills and Competencies

• Strong understanding ofvendor management best practices, industry trends, andthird-party risk management principles and regulatory considerations.

• Excellent negotiation, contractmanagement, and vendor relationship management skillsincluding:performance monitoring, problem resolution, and risk management.

• Proficient inestablishingperformance analyticsand spend management and monitoring practices, with ability to interpret and act on SLAs,KPIs, and trend analysis.

• Effective communicator with ability to influence senior stakeholders and vendors.

• Strategic thinker with stronganalytical, organizational, andproject management skills.

• Prudent judgment and decision-making, as well as a creative approach to problem solving.

• Strong interpersonal skills and ability to work with and build relationships with individuals at all levels of the organization.

• Proficient inMicrosoft Office 365 andvendor management or procurement systems.

Additional Information

How We Work:

• On-site, full-time with 5 days per month remote work flexibility. Requirements vary by district.

• Locations: Boston, New York, Philadelphia, Cleveland, Richmond, Atlanta, Chicago, St Louis, Minneapolis, Kansas City, Dallas, San Francisco

• Remote Eligible: No

• Relocation Assistance: No

Salary:

• $94.600 - 122,400 / Senior Level

• $108,000 - 139,800 / Advanced Level

• $127,900 - 165,600 / Expert-Lead Level

• Final offers are determined by factors including the candidate's qualifications, internal alignment considerations, district assignment, and geographic location.

Screening Requirements: Certain eligibility requirements may apply.

Sponsorship: The Federal Reserve Bank of Kansas City will not sponsor a new applicant for employment authorization for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

About Us

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