Senior Payroll Specialist

PAYROLL SPECIALIST

FULLY REMOTE (EST)

W2 ONLY

JOB SUMMARY:

This position plays a critical role within the payroll team to optimize payroll processes, document all standard operating procedures, and resolve process/procedure issues. It requires strong payroll knowledge and analytical skills, along with the ability to exercise judgment for the purpose of executing payroll processes. The Payroll Analyst serves as the subject matter expert for employees in areas such as paycheck computations, deductions, tax calculations, payroll, and timekeeping systems. The role ensures compliance with established payroll policies and procedures, as well as federal, state, and local regulations.

JOB ROLES AND RESPONSIBILITIES:

• Perform accurate payroll processing in accordance with established deadlines and procedures.
• Balance earnings and deductions to control totals and correct out of balance conditions.
• Maintain complete and accurate payroll files and ensure confidentiality of timekeeping and payroll information.
• Audit and analyze payroll and related reports such as registers and other standard reports to identify issues or errors.
• Create and prepare standard payroll reports, as well as ad-hoc reports.
• Research and resolve issues as they arise; identify errors and fully execute the process to correct them.
• Research and make recommendations related to multi-state payroll tax compliance issues, including interfacing with third-party payroll tax filing services and/or agencies.
• Research and correct payroll errors, including balance adjustments and manual check processing for over/under payments.
• Process off-cycles, termination pay, direct deposit reversals, stop payments, and other payroll adjustments.
• Process wage garnishments, child support, and tax levies according to established standards (multiple states, knowledge of state and federal handling).
• Set up, maintain, and administer the timekeeping system.
• Develop techniques to improve the efficiency and accuracy of payroll-related processes and procedures. Create and maintain documentation of the payroll process.
• Handle payroll-related customer inquiries effectively and accurately, ensuring all inquiries are addressed and/or resolved within a set service level agreement.
• Collaborate, coordinate, and communicate across disciplines, departments, and levels within the organization.
• Experience with software implementations and databases related to payroll and timekeeping.
• Perform quarter-end and year-end tax balancing and processing.
• Perform root cause analysis to determine the cause of system/processing errors and develop recommendations to address findings and prevent future errors.
• Ensure compliance with HIPAA regulations and requirements.
• Demonstrate the company's core competencies and values.
• Note: Due to the exposure to PHI sensitive data, this role is considered high risk.
• The responsibilities outlined above are not all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

JOB SCOPE:

• The incumbent works under moderate supervision and relies on established guidelines and experience to complete job responsibilities. The incumbent applies a broad range of knowledge of policies and procedures, as well as knowledge gained through experience, to solve problems.

JOB REQUIREMENTS (Education, Experience, and Training):

• Minimum of five (5) years of progressive experience in payroll processing, including experience supporting payroll operations, payroll taxes, and employee payroll inquiries. Bachelor's degree preferred.
• Oracle Payroll or ADP EV6 and Enterprise E*time experience preferred.
• Required licensures, professional certifications, and/or Board certifications as applicable (CPP preferred).
• Experience with federal, state, and local/city payroll taxes.
• Multi-state payroll experience and wage garnishment experience.
• Knowledge of labor laws pertaining to payroll.
• Knowledge of internal control procedures and processes related to payroll.
• Intermediate Excel skills: Pivot Tables, VLOOKUP.
• Attention to detail.
• Strong customer service, communication (written, verbal, and listening), interpersonal, analytical, organization, and problem resolution skills.
• Take responsibility for own actions; take ownership of issues and sees them through from beginning to end.
• Ability to use software, hardware, and peripherals related to job responsibilities, including MS Office.
• Ability to perform arithmetic calculations.
• Ability to adjust/alter workflow to meet deadlines.
• Ability to process complex verbal and written instructions and translate them into logical problem-solving steps.
• Ability to multitask, prioritize, adapt, and meet deadlines within a time-sensitive environment.
• Ability to work in a team as well as independently.
• Ability to maintain the highest level of confidentiality.
• Ability to interact with internal and external contacts to exchange or obtain information.
• Ability to solve moderately complex problems, gather and analyze information skillfully, and implement root cause analysis.

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals.To learn more, please visit https://dexian.com/.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.