Infectious Disease IV Coordinator - Full Time

Role Overview: What is OPAT?

• Definition: OPAT stands for Outpatient Parenteral Antimicrobial Therapy.
• Clinical Focus: Infectious Disease doctors manage patients with severe, treatment-resistant bacterial, fungal, or viral infections using high-risk intravenous medications.
• The Impact: Historically, these patients required up to a 90-day hospital stay. OPAT allows them to receive their IV therapy at home or in a facility via a central or midline.
• Risk Management: Because these medications carry severe, potentially fatal long-term risks, close monitoring is critical to patient safety.

Key Responsibilities

• Clinical Monitoring: Coordinating weekly lab draws and tracking results to ensure patient safety metrics remain within safe limits.
• Clinic Coordination: Ensuring patients come in weekly to evaluate their central lines, check insertion sites, and assess infection site healing.
• Administrative Oversight: Managing prior authorizations and confirming medication availability with community pharmacies or locations.
• Continuum of Care: Acting as the primary phone contact to coordinate care between providers, community partners, patients, and families.
• Workflow Evolution: Participating in upcoming clinic workflow optimization projects.

Candidate Preferred Skills

• Education: Bachelor of Science in Nursing (BSN) is required.
• Licensure: Registered Nurse (RN) is mandatory. Candidates must be licensed to pull central/midlines, which is outside an LPN's scope of practice.
• Experience Target: Ideally 2+ years of healthcare experience.
• Alternative Experience: Will accept 1 year of experience if it includes specialized exposure to PICC/central/midlines, case management, social work, or prior authorizations or other similar niche skills.
• Soft Skills: Exceptional organizational skills, strong phone etiquette, high emotional intelligence (EQ), and provider communication skills.
• Mindset: A growth-oriented learner who thrives on complexity and rapid change.
• Culture Fit: A team-first professional. We maintain a high-collaboration, zero-drama environment.

Job Logistics & Selling Points

• Team Structure: You will join a supportive, tightly knit 3-person team that balances clinic and administrative duties.
• Patient Connection: While this is not hands-on clinical care, the coordinator builds deep, impactful relationships. Our coordinators receive the most appreciation and thank-you cards in the clinic.
• Training: We offer extensive onboarding. Because of the nuances, it takes about a year to fully master the role, and we provide dedicated professional educators to guide them.
• Volume: The team actively manages roughly 120 OPAT patients at any given time.
• Schedule: Currently a standard 5-day work week, but we are actively looking into transitioning this to a rotating 4-day schedule.
• Compensation: This is a salaried position.

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.