DFW Assistant General Manager, Maintenance - Dallas, Texas

Assistant General Manager - Maintenance (19th Street / Rental Car Center)

Reports to: General Manager - DFW Maintenance Division

Department: DFW Maintenance - Shop Operations

About LAZ/ECO at DFW: EcoFleet is a leading fleet management company specializing in commercial and airport fleet operations, providing maintenance, leasing, washing, and fueling services nationwide. In joint venture with LAZ Parking, EcoFleet operates the stand-alone maintenance division supporting the consolidated bussing services contract at Dallas Fort Worth International Airport (DFW) - a fleet of approximately 195 transit buses, cutaways, and support vehicles across CNG, diesel, gasoline, and EV platforms. We are not just offering a job; we are offering a career path with a company that invests in its employees and is growing nationally.

Position description: Two Assistant General Manager positions each own day-to-day execution at one of the division's two maintenance shops - 19th Street or the Rental Car Center (RCC). The AGM runs the shop across all three shifts, directing lead technicians and the technician workforce (12 technicians at 19th Street; 14 at RCC), and is accountable for that shop's PM production, down-bus count, road-call response, and repair quality. The AGM is the primary escalation point for service disruptions affecting bus availability and ensures planned schedules match actual shop output every day.

Our commitment to your growth:

• * GM track - AGMs are the succession pool for General Manager roles at DFW and across the growing EcoFleet/LAZ portfolio.
• * Advanced training - OEM factory training (Cummins, Allison, Eldorado, Arboc, BYD/EV) and paid certifications to stay current across all fleet platforms.
• * Autonomy - full operational ownership of your shop, with the GM and national resources behind you.

General responsibilities

• * Direct all shop operations across three shifts: technician assignments, shift transitions, PM line scheduling, and priority repair sequencing to protect morning pull-out.
• * Supervise lead technicians and hold each shift accountable for PM compliance, down-bus count, safety performance, and work order accuracy in Fleetio.
• * Manage staffing coverage - attendance, overtime, vacation planning, and call-off response - so required wrench-turning hours are met without service degradation.
• * Serve as first escalation for road calls, breakdowns, and shop disruptions; coordinate wrecker/towing dispatch and field response using division service trucks and vans.
• * Drive repair quality: enforce root-cause repair standards over patch-and-return fixes, review comebacks and repeat repairs with the Training/QA Manager, and quality-check completed work.
• * Partner with the Parts Manager and fleet/parts clerks to keep parts support aligned to shop production; flag min/max gaps before they idle a bay.
• * Ensure DOT/TxDMV inspection currency, PM cycle adherence (PMA/PMI), and complete, accurate service documentation for airport and internal audits.
• * Enforce shop safety: lockout/tagout, lift operations, HV/EV safety protocols, CNG handling, and housekeeping standards.
• * Develop technicians: coach C-to-B-to-A progression, identify certification candidates, and build the internal lead pipeline.

Qualifications

• * Demonstrated success supervising multi-shift maintenance operations for transit buses or comparable heavy fleets.
• * Hands-on technical fluency across diesel, CNG, gasoline, and EV/HV platforms; able to diagnose alongside technicians and make repair-priority calls.
• * Experience with VMS work-order systems (Fleetio preferred) and telematics (Samsara or comparable).
• * Strong scheduling and workforce management skills in a 24/7 environment; calm, decisive under pull-out pressure.
• * Working knowledge of DOT/TxDMV inspection requirements and OSHA shop safety.
• * Valid U.S. driver's license; must pass a federal background check and DFW airport badging requirements. Class B CDL with passenger endorsement (or ability to obtain within 90 days - company paid) preferred.

Education and experience

• * 7+ years of fleet or transit maintenance experience, including 3+ years supervising technicians (shop foreman, maintenance supervisor, or shop manager).
• * ASE certifications required: two or more of H-series (Transit Bus) or T-series (Medium/Heavy Truck); ASE Master (H or T) preferred.
• * Cummins ISB engine and Allison transmission experience preferred; EV high-voltage and/or CNG fuel system certification a strong plus.

Associate's or technical

Physical Demands:

• Able to work in the elements - heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 50 pounds repetitively.
• Ability to stand, walk and run for extended periods of time.
• Ability bend, stoop, squat and lift frequently throughout a shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

LAZ Parking participates in E-Verify.