APPLICATION ANALYST III (BEACON/WILLOW)

Cooper Norcross Health, formerly Cooper University Health Care, is a leading academic health system affiliated with Cooper Norcross Medical School of Rowan University. Headquartered in Camden, New Jersey, Cooper Norcross Health has revenues of more than $3 billion and an A+ credit rating from both S&P and Fitch Ratings.

Cooper Norcross Health has nearly 14,000 team members, including more than 2,200 nurses, more than 1,200 employed physicians representing 95 specialties and subspecialties, and more than 700 advanced practice providers.

The health system operates MD Anderson Cancer Center at Cooper as well as four hospitals - its 663-bed flagship Cooper Norcross University Hospital in Camden, its 229-bed Cooper Norcross University Hospital Cape Regional in Cape May Court House, Children's Hospital at Cooper Norcross Health in Camden, and The Recovery Village Cherry Hill at Cooper, a substance abuse rehabilitation and inpatient treatment facility, in partnership with American Recovery Services.

Cooper Norcross University Hospital in Camden is the only Level 1 Trauma Center in South Jersey and the busiest in the region. The hospital has been recognized as a top-performing regional hospital by U.S. News & World Report's Best Hospitals annual survey for eight years.

More than 2.54 million patients visit Cooper Norcross Health facilities annually. Its ambulatory network encompasses three outpatient surgery centers, seven urgent care centers, a wound care center, and more than 130 physician, physical therapy, and radiology offices extending from the Delaware River to the New Jersey shore.

Cooper Norcross Health, a not-for-profit health system, was named one of America's Best Large Employers for 2026 by Forbes, ranking among the top 200 in the nation. Visit CooperHealth.org (opens in new window) to learn more.

GENERAL

• Provide complex qualitative and quantitative analysis on data and information collected as part of application requirement gathering.
• Gather requirements, provide fit gap analysis and create effective technical solutions for the business needs.
• Design, validate and confirm new or changed functionality with the supported application environment that meets customer specifications.
• Demonstrate ability to implement and manage small to medium level projects.
• Demonstrate ability to troubleshoot, research and solve technically challenging problems involving integrated systems.
• Assist with the administrative, technical, and customer-facing duties surrounding the successful project implementation of system updates and changes.
• Consistently meets project deadlines and goes the extra mile to ensure dates are met.

DOCUMENTATION

• Responsible for keeping all documentation up to date.

TESTING

• Work closely with business users and application team to design, build and execute a comprehensive integration and user acceptance test plan and scripts.
• Create and maintain test scripts in support of new installations, projects, and/or system updates.
• Accountable as the application subject matter expert (SME) when assigned to project Teams.
• Serve as a liaison between end users, subject matter experts and technical support.

SUPPORT

• Provides on-call support 24/7.
• Monitors queues, event logs and brokers and performs maintenance as required.
• Monitors interfaces with external systems16. Creates ad hoc reports per user specifications Scope, Purpose, and Frequency of Contacts: Frequent interaction with IT staff and end-users, including health system staff, management, or physicians.

6-10 years' experience required.

Experience with FDB or Medispan

Experience with Omnicell or Pyxis

Pharmacy or clinical background

Familiarity with med load and willow inpatient charging, including updates for hcpcs, medication costs and regulatory modifiers

Decision Support experience a plus

Strong technical and interpersonal skills

Self-motivated and detail-oriented

High School/GED required.

Bachelor's Degree preferred.

Epic Willow Certification preferred

Certified Pharm Tech preferred not required

Healthcare experience in hospital, medical practice, or health system preferred.

Application specific certification/proficiency within 90 days of hire if applicable required.

The New Jersey Pay Transparency Act requires disclosure of the pay range for this position.

A salary offer will vary based on the job role, candidate experience, qualifications, internal pay equity and market data.

Cooper University Health Care is an Equal Opportunity Employer and is committed to equal employment opportunity for all team members. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, or any other status protected by law or regulation. To request reasonable accommodation, contact talent-acquisition@cooperhealth.edu