Rooms Housekeeping - Houseperson
 Omni Hotels & Resorts | |
19-19
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 United States, Arizona, Paradise Valley | |
 Aug 03, 2026 | |
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Housekeeping Houseperson
Overview: This position ensures that assigned public space and guest room floors are kept fully stocked and clean while maintaining Omni standards and exceeding our guest expectations. Responsibilities: * Ensures that assigned linen room closets are stocked at par. * Empties GRAs carts linens and trash as needed. * Assist to strip, check out rooms of linen and remove trash. * Assists taking in room dining dishes, tables and trays from the guestrooms and corridors to the service elevator landing. * Keeps corridors on guest room floors clean and vacuumed. * Sweeps, scrubs, mops hard surface floors on assigned section. * Assists in deep cleaning and shampooing carpet and/or furniture. * Maintains corridor cleanliness. * Moves furniture upon request. * Completes a quarterly mattress flip project. * Completes guest requests. * Pick up guest shoes to shine and deliver them back. * Assists in the distribution of items to all guests' rooms. * Assists in Housekeeping inventories. * Washes and places back in linen closets the glassware and coffee cups. * Assists GRAs with guestroom supplies. * Ensures all linen is dropped in the linen chute in a timely manner. * Takes soiled bedspreads, blankets, pillows, and other large bedding items to the Laundry to be washed. * Turns in Lost and Found items found to Housekeeping Office before the end of the shift. * Deposits trash and recycling to the trash and recycling dumpsters. * Cleans up bio-hazard spills in guestrooms and public areas with proper safety gear. * Reports missing or damaged items in the guestrooms or public areas to Supervisor * Reports engineering issues to the Office Coordinator or Supervisor * Encourages and builds mutual trust, respect, and cooperation among co-workers. Treats co-workers fairly and equitably. * Maintain a professional, neat, and organized appearance according to Omni Boston Seaport standards. * Respond swiftly and effectively in any emergency or safety situation. Ensure a safe working and guest environment to reduce the risk of injury or accident. * Attend all required department training and meetings. * Perform any other duties required by management. Qualifications: * Excellent customer service and verbal communication skills. * Maintain a professional business appearance, attitude, and performance. * Ability to communicate effectively with fellow associates and guests in person or via a cellular telephone/radio. * Prior housekeeping experience required or other relevant environmental services experience. * Stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead and squatting. * Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays. * Candidates must be able to work in a fast-paced environment and be able to handle multiple priorities. * Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure at all times. * Must have the ability to report to work on time and when scheduled. * Must have the ability to stand and/or walk for extended periods of time. * Must meet standards of appearance and maintain a high level of personal hygiene at all times. * Ability to communicate both verbally and in writing in English with guests, management, and co-workers. | |