Senior Director Fraud Prevention Analytics
 First Citizens Bank | |
 United States, North Carolina, Raleigh | |
| 4300 Six Forks Road (Show on map) | |
 Aug 04, 2026 | |
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Overview
This position is responsible for developing and implementing comprehensive fraud risk strategies to detect and combat fraud across card and non-card products spanning consumer and commercial businesses while balancing risk mitigation with business and customer experience. Oversees management of all fraud models and partners with model developers, engineering and model risk management to ensure all models are compliant and continue to perform within expectations. Leads reporting and fraud analytics teams to review trends and patterns in complex data sets. Partners to develop innovative strategies that will mitigate current and emerging risks translating findings into actionable recommendations. Serves as a risk consultant, staying informed of knowledge of trends, regulations, and changes within the industry. Collaborates with industry partners, peers, and colleagues to influence fraud strategy and enhance controls. Fosters productive relationships at all levels across multiple lines of business and provide leadership and expertise to enterprise-wide projects to facilitate safe, secure operations for the Bank. Responsibilities & Qualifications Duties & Responsibilities: Fraud Risk Strategy - Spearheads the transformation of our fraud detection strategy and capabilities using advanced analytics, machine learning, and data science techniques to detect and prevent fraud. Develops and maintain repeatable and sustainable model risk management processes and key risk indicators. Develops and leads a fraud deconstruction routine to inform and influence strategy. Monitors and report on the effectiveness of fraud prevention measures. Managerial Functions - Leads and develops a team of associates within the department. Establishes and monitors expectations to achieve company and department goals. Makes appropriate changes to team policies and procedures to improve efficiency and achieve objectives. Manages the performance, training, and evaluation of assigned staff. Maximizes department achievements by coaching and providing professional development. Business Support - Stays informed of current industry trends and standards, banking regulations, consumer protection and privacy laws, as well as the development of new products or channels. Tracks fraud data for reporting needs. Fosters productive relationships across the Bank and with key vendors. Develops and maintains a network of contacts at other financial institutions for information exchange and peer comparisons. Collaborates s cross- functionally to implement effective fraud strategies. Project Management - Serves as a risk consultant in partnership with senior leadership, project teams, and business units on enterprise-wide initiatives. Facilitates the planning, implementation, and evaluation of projects. Participates in project-steering committees or councils to promote awareness and address potential risks. Position Specific Skills: Ability to quickly grasp new vendor software Knowledge of bank systems Familiarity with Bank policies, procedures, and practices including related industry and regulatory issues Qualifications: Minimum Required Education and Experience: Bachelor's Degree and 12 years' experience OR High School Diploma or GED/Equivalent and 16 years' experience in Fraud risk management, fraud detection, and data analytics, Preferred Education:Master's Degree Preferred Area of Study:Data Science, Statistics, Computer Science or related field Preferred Area of Experience:Proven track record of developing and implementing successful strategies to detect multiple fraud types, including ATO and First Party Fraud.Certified Fraud Examiner; Demonstrated experience, knowledge, and application of Nacha rules, UCC 4, and bank regulations, specifically Reg E, Reg CC, UDAAP , FACTA , and FFIEC Handbooks. Required Licenses or Certifications: Preferred Licenses or Certifications: Additional Information Bachelor's Degree and 12 years of experience in Fraud risk management, fraud detection, and data analytics, OR High School Diploma or GED and 16 years of experience in Fraud risk management, fraud detection, and data analytics, Bachelor's Degree and 12 years of experience in Fraud risk management, fraud detection, and data analytics, OR High School Diploma or GED and 16 years of experience in Fraud risk management, fraud detection, and data analytics, Required Experience
Preferred Experience
Core Competencies
#LI-LM1 Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits. | |