Clerical Assistant 2

The Clerical Assistant 2 position with the Department of Transportation - Engineering District 6-0 offers a chance to be at the center of daily activity. You will welcome visitors, assist callers, and help maintain organized workflows. Your contributions strengthen communication and support key maintenance efforts. This role is a great fit for someone who enjoys helping others and keeping things running smoothly.

This role supports front desk operations and helps maintain strong communication throughout the District office. As a Clerical Assistant 2, you will perform the following duties:

• Front Desk Coverage: Greet visitors and guide them to appropriate staff
• Call Handling: Assist callers by directing calls and recording clear, detailed messages
• Visitor Screening: Check identification and issue visitor passes
• Clerical Support: Prepare correspondence, memos, and other clerical materials
• Damage Claims: Route and respond to line painting damage claims
• Supply Management: Maintain neat lobby areas and keep front desk supplies stocked

Work Schedule and Additional Information:

• Full time employment, 37.5 hours per week.
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 1-hour lunch.
• Telework: You will not have the option to telework in this position
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,831 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS
Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

• You must be able to perform essential job functions.

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

• 711 (hearing and speech disabilities or other individuals).