New 
Servicing Analyst
 Spectraforce Technologies | |
 United States, Texas, Dallas | |
| 600 North Pearl Street (Show on map) | |
 Aug 07, 2026 | |
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Title:- Servicing Analyst Location:- Dallas, TX (Hybrid) Duration:- 12 months Responsibilities * Notify borrowers and/or insurance agents of expired or non-compliant insurance coverage that does not meet loan document requirements. * Request required insurance documentation to support insurance waiver submissions. * Upload renewal documents, policies, and waiver support documentation to lender portals, as needed. * Obtain Schedules of Values (SOVs) for insurance policies and apply information to internal templates for compliance validation. * Request insurance invoices and paid receipts from borrowers and/or insurance agents. * Request shortage amounts related to tax or insurance obligations. * Prepare submissions for new insurance vendor payees. * Create and submit overnight payment alerts, as required. * Request insurance reinstatements from borrowers and/or insurance agents. * Order Marshall & Swift evaluations to support verification of updated property values. * Ensure insurance and tax-related servicing activities are completed in accordance with loan documents, investor requirements, and internal policies. * Track outstanding requests and follow up in a timely manner to ensure resolution of open insurance, tax, and compliance items. * Exercise sound judgment in identifying issues, escalating concerns, and ensuring timely resolution of borrower, insurance, tax, and servicing-related matters. * Maintain accurate documentation and status updates within applicable servicing systems and tracking tools. Qualifications: * Bachelor's degree preferred * Experience with HUD, Fannie Mae, Freddie Mac, and related systems is preferred. * Demonstrate strong written and verbal communication skills. * Maintain proficiency in Microsoft Word and Excel. * Knowledge of Microsoft Copilot and Power BI is preferred. * Prior commercial mortgage servicing, insurance, tax, or real estate finance experience is preferred. * Must demonstrate analytical and problem-solving skills. * Ability to perform effectively in a customer-focused, team-oriented environment while demonstrating professionalism, collaboration, and sound judgment. | |