Payment & Credit Analyst (Electronic), Credit Balance Resolution, Days, Fully Remote
 Norton Healthcare | |
remote work
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 United States, Indiana, Madison | |
 Sep 03, 2026 | |
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Responsibilities The Payment & Credit Analyst (Electronic) receives, prepares and posts payments received through remittances for all facilities, ensuring accuracy and timeliness in posting, analyzing and resolving remittance payments. This role will ensure that contractual allowances, patient responsibility and denial amounts with appropriate denial codes are correctly applied to the patient's account. This role will research patient accounts with credit balances, resolve credit balances and will prepare refunds and all other duties associated there within this process. This role requires strong analytical, communication and problem solving skills with previous experience in EPIC Medical Records Systems, MS Word and Excel applications. This role will need to have the ability to prioritize tasks and understand explanation of benefits and patient statements along with effective verbal and written communication skills. Proficient in the use of office equipment; e.g. telephone system, computer, fax machines, copier and printer. **This role offers a Work from Home option. Initial training will take place at a Norton Healthcare facility, and you must be available to come onsite for business needs as required. Employees in this position must reside in Kentucky or Indiana.** Qualifications Required:
Desired:
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