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International Collections Specialist

Citizens Business Bank
20 To 26.25 (USD) Hourly
United States, California, Ontario
3300 East Guasti Road (Show on map)
Aug 28, 2026

SUMMARY

The International Collections Specialist will be responsible for the day-to-day processes pertaining to the department's activities. Generally, functions performed have high monetary exposure and risk involving large dollar volumes.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Complies with and stays abreast of all policies and procedures, federal and state laws applicable to the job.
  • Generates and reviews the daily General Ledger and previous day entries.
  • Inputs the daily block entries and balancing of work processed.
  • Reviews and processes Incoming Documentary Collections.
  • Reviews and processes Outgoing Documentary Collections.
  • Manages center and associate access to the Currency Teller Program.
  • Prepares the monthly reports of sales and income for Senior Management.
  • Provides, presents, and promotes The Citizens Experience to all external and internal customers.
  • Assists the other associates in the department, as needed, to complete the daily work.
  • Other duties as assigned.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelor's degree (B.S.) or equivalent from a four year College or university; four to ten years related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

To perform this job successfully, an individual should have knowledge of Microsoft Suite software, as well as GFX, Navigator, and Swift.

Certificates, Licenses, Registrations

Current driver's license

other skills and abilities

  • Must be able to travel ten percent of the time.
  • Knowledge and understanding of Trade Finance structure.
  • Experience with processing Documentary Collections.
  • Knowledge and experience with Uniform Customs and Practices 500, ISP 98, and Foreign Documentary Collection 200.
  • Working knowledge of the International SWIFT System.

PHYSICAL DEMANDS

While performing the duties of this Job, the employee is regularly required to use hands and fingers to handle, or feel; and talk or hear. The employee is frequently required to sit and reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

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