SQA Testing Lead - Remote/Nationwide

About You

You are a person who is passionate about continuously improving reliability and performance of software products and applications. We need someone who has experience in developing test plans, creating and executing test cases, scripts, plans, procedures, and creating policies & standard procedures on these functions. In the role of SQA (Software Quality Assurance) Lead, you will be responsible for leading and mentoring SQA Team Members. The SQA Testing Team Lead will track quality assurance metrics to ensure the CXM IT Systems support the organization's operations function properly and the SQA Team is operating effectively and to their optimal ability.

• Tell us about your experience with SQA Testing & Leadership.
• Are you a team player and a self-motivator?
• We are counting on you to manage multiple projects using your problem-solving skills.
• We are looking for someone UNCOMMON. What is uncommon about you?

Are you highly committed? Are you team-oriented? Do you value professionalism, trust, honesty, and integrity? If so, we cannot wait to meet you.

About The Position

• Leading the SQA Testing Team by providing guidance and contributing to the development of the SQA strategies and best practices.
• Design, implement, and maintain quality assurance plans including, but not limited to, validation procedures, test plans, and test cases.
• Work with and effectively communicate with SQA Team Members, Technical Business Analysts, System Analysts, Developers, Configuration Analysts, Internal and External Clients.
• Define testing strategies to ensure product(s) meet necessary standards.
• Collaborate with Teams to ensure SQA integration with the full SDLC when/where appropriate.
• Monitor SQA team velocity and capacity to recommend workload and implement adjustments as needed.
• Perform analysis related to solution design, requirements/specifications/other technical design documents, development, testing, maintenance, and support for interfaces and systems; monitor corrective actions.
• Create detailed, comprehensive and well-structured test plans and test cases.
• Estimate, prioritize, plan, and coordinate testing activities.
• Design, develop, and execute automation scripts.
• Identify, record, document thoroughly and track bugs.
• Perform thorough regression testing when bugs are resolved.
• Develop and apply testing processes for new and existing products to meet client needs.
• Liaise with internal teams to identify system requirements.
• Monitor debugging process results.
• Investigate the causes of non-conforming software and train users to implement solutions.
• Track quality assurance metrics, like defect densities, and open defect counts.
• Stay up to date with new testing tools and test strategies

Minimum Requirements:

• 3+ years' work experience as a software testing lead.
• Proven work experience in software testing.
• Proven work experience in software quality assurance.
• Bachelor's degree or equivalent experience.
• Knowledge of software QA methodologies, tools, and processes.
• Analytical problem-solving skills.
• Ability to juggle multiple projects and people at the same time.
• Ability to communicate effectively with a wide variety of audiences.
• Ability to successfully perform job functions with minimal supervision.
• High level of attention to detail.
• Personal traits -- high level commitment, team orientation, professionalism, and integrity.

About Us

You are uncommon. We are, too. We are looking for people to help us in our mission of working hard at lowering healthcare administrative costs for federal government agencies, payers, and providers. At Signature, our mission is to improve the health of our clients' business and make the lives of the people we work with better. As we continue to experience exponential growth, we are looking for uncommon individuals to enhance our vision. We will continue to accomplish our mission by leading with our values of Passion, Courage, Integrity, and Respect in all interactions, making us a consistent annual Best Places to Work organization. We need uncommon leaders with uncommon qualities to shape our uncommon culture and achieve our uncommon mission.

About the Benefits

When you are a member of Signature Performance, you are a part of a solutions-based organization where the values of passion, integrity, courage, and respect are the driving forces behind all our decision-making. We trust you to do important work and bring the best version of yourself to work every day, so we want to help you achieve a work-life balance while consistently challenging yourself. Signature believes in fully developing each one of our Associates. Our performance-driven philosophy boasts competitive pay and additional position specific incentives, where world-class training and development, resources, and events drive our award-winning culture where everyone thrives.

• Health Insurance
• Fully Paid Life Insurance
• Fully Paid Short- & Long-Term Disability
• Paid Vacation
• Paid Sick Leave
• Paid Holidays
• Professional Development and Tuition Assistance Program
• 401(k) Program with Employer Match

• U.S. Citizenship or naturalized citizenship is required for this position.
• All work on all positions at Signature Performance must be completed in the continental United States, Alaska, or Hawaii.

Signature Performance requires candidates to participate in interviews with their camera enabled. Interviews may be recorded for evaluation, training, quality assurance, and hiring purposes. Candidates will be provided the opportunity to consent during the application process and notified before recording begins. These requirements are applied consistently to all applicants and are a condition of participation in the selection process. Failure to meet these requirements may result in removal from consideration. Candidates who have questions, concerns or require accommodation regarding recording should notify the Talent Attraction & Strategy team before proceeding.