New

Associate Ombuds

University of Colorado
$108000.00-$129200.00
paid time off, tuition assistance, remote work
United States, Colorado, Boulder
Oct 08, 2026
Requisition Number: 75369 Location: Boulder, Colorado City Boulder State Colorado Employment Type: University Staff Schedule: Full-Time Posting Close Date: 19-Oct-2026 Date Posted: 07-Oct-2026 Close All Job Summary The Ombuds Office at CU Boulder invites applications for an Associate Ombuds! The Associate Ombuds is a designated neutral dispute resolution practitioner who provides confidential and informal assistance to students, staff, faculty, and administrators at the University of Colorado Boulder. The Associate Ombuds assists individuals in understanding and considering their options, answers questions, facilitates communication, and provides information and referrals. They have no administrative or decision-making authority on behalf of the University. The Associate Ombuds follows the Code of Ethics and Standards of Practice of the International Ombuds Association. In consultation with the Director, the Associate Ombuds conducts outreach to assigned campus units. CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities. Who We Are The Ombuds Office serves as a safe place to surface, voice, discuss and clarify university-related concerns. Our team of skilled professionals listen without judgment, help people untangle issues, develop options and strategize. We provide an impartial perspective and maintain what is shared with us in the strictest confidence. Visitors to our office choose their path of resolution. What Your Key Responsibilities Will Be Confer with individuals experiencing conflict (e.g., interpersonal disputes, complaints about perceived unfair treatment). Assist these individuals in identifying and reviewing possible options to manage or resolve their concerns. Provide conflict-related workshops, training and outreach for members of the university community, including on social media. Facilitate or mediate conversations involving conflicting individuals or groups to assist them in improving mutual understanding and/or communication and identifying strategies to resolve work-related conflicts. Assist constituents in gathering information to help them in understanding and effectively navigating university bureaucracy (e.g., formal and informal rules, fair process concerns, procedures, etc.) Provide updates and commentary on policy and legal changes to the Ombuds Office staff as needed. Communicate, as appropriate, with members of the university community to facilitate referrals, and to learn about significant trends, initiatives, and activities across the campus. Supports the Ombuds Office with additional duties as needed. What You Should Know This position offers a hybrid work modality with both in person and remote work hours based on the business needs of the office. What We Can Offer The hiring range for this position is $108,000-$129,200. Some relocation funds are available for eligible candidates. Benefits At the University of Colorado Boulder, we are committed to supporting the holistic health and well-being of our employees. Our comprehensive benefits package includes medical, dental, and retirement plans; generous paid time off; tuition assistance for you and your dependents; and an ECO Pass for local transit. As one of Boulder County's largest employers, CU Boulder offers an inspiring academic community and access to world-class outdoor recreation. In fact, CU Boulder has been named one of Forbes' America's Best Large Employers, ranking #4 among large employers in Colorado and #28 among universities nationwide. Explore additional perks and programs through the CU Advantage program. Be Statements Be ambitious. Be Boulder. Be Boulder. What We Require Three years of full-time experience in an Ombuds office (or demonstrably equivalent job responsibilities in law, conflict management, negotiation and dispute resolution, mediation, or labor relations). JD from an accredited institution of higher education. Ability and willingness to become an OCP (formerly CO-OP) - Certified Ombuds Practitioner as soon as eligible. What You Will Need Clear understanding of the nature of interpersonal and organizational conflict and effective skills to facilitate its management or resolution. Highly developed verbal and written communication skills in order to communicate effectively with individuals at all levels of the university, as well as with people from a wide range of cultures and life experiences. Excellent analytical and problem-solving skills to help constituents develop a variety of options and take appropriate actions. Commitment to an environment where all can thrive. Demonstrated ability to work effectively as a member of a highly collaborative team. What We Would Like You to Have Higher education experience. Training in mediation or alternative dispute resolution. Demonstrated experience with systematic and structural change. Proficiency in Spanish, Nepali, or Tibetan. Special Instructions To apply, please submit the following materials: A current resume. A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position. We may request references at a later time. Please apply by October 19th, 2026 for consideration. Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs. In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.