Member Relations Associate

The American Museum of Natural History is one of the world's preeminent scientific and cultural institutions, and has as its mission to discover, interpret, and disseminate information about human cultures, the natural world, and the universe through a wide-ranging program of scientific research, education, and exhibition.

The Membership department, part of the broader Advancement team at the Museum, works to provide vital, renewable, and unrestricted contributions which support the Museum's world-class exhibitions, scientific research, and educational programming. The Membership department is seeking a full-time Member Relations Associate to provide customer service to Museum members, donors, and potential members via phone, in person, email, and/or fax. They maintain a strong knowledge of the Museum's collections, exhibitions, policies, and membership offerings and process fulfillment of ticketing requests and member benefits. The Associate also maintains and updates accurate membership records via data entry, including membership status, assists in welcoming members onsite, works at donor events as needed, and provides administrative support for the Member Relations team as well as other duties as assigned.

This position is expected to include regular weekend work hours.

Job duties include, but are not limited to:

The expected salary range for the Member Relations Associate is $45,000/annual - $50,000/annual. The AMNH offers an extensive benefits package designed to meet the needs of our dedicated and diverse community.

Pay will be determined based on several factors. The hiring range for the position at commencement is based on the type of work and the scope of responsibilities. The salary and placement offered is based on a number of individualized factors, including, but not limited to, skills, knowledge, training, education, credentials, areas of specialization, and depth and scope of experience.

The American Museum of Natural History is an Equal Opportunity Employer. The Museum does not discriminate with respect to employment, or admission or access to Museum facilities, programs or activities on the basis of race, creed, color, religion, age, disability, marital status, partnership status, gender (including sexual harassment), sex, sexual orientation, gender identity, gender expression, genetic information, pregnancy and lactation accommodations, alienage or citizenship status, current or former participation in the uniformed services, status as a veteran, caregiver, pre-employment marijuana testing, sexual and reproductive health decisions, salary history, national or ethnic origin, height, weight, or on account of any other basis prohibited by applicable City, State, or Federal law. Additional protections are afforded in employment based on arrest or conviction record, status as a victim of domestic violence, stalking and sex offenses, unemployment status, and credit history, in each case to the extent provided by law.