Dining Room Captain

Enterprise Support Services function is to provide complete operations and maintenance service support so that our physical facilities (buildings, equipment, machinery, systems and grounds) may operate at an optimum. Optimization of our facilities will promote and ensure safe, clean, and compatible working conditions for employees. Enterprise Support Services activities include building maintenance and repair, office space planning and associated move coordination, leasing administration (building/property), construction project management and Physical Security. This area also assists with corporate office moves, reconfiguration projects for Blue Cross and Blue Shield of Alabama and affiliate companies.

The Dining Room Captain serves as the head of the floor service team and ensures a high standard of customer service, professionalism, and hospitality The incumbent is required to work service shifts as well as lead the development and training of the service team. The incumbent will uphold the policies, standards of service, order and cleanliness of the Dining Room. The incumbent is expected to maintain the highest standards of professionalism, confidentiality, and service excellence.

• High School Diploma or equivalent
• Five (5) years of high-end restaurant serving experience
• ServSafe Certification
• Experience in a front-of-house supervisory role
• Strong communication skills
• Genuine interest and passion for service, food and spirits
• Willingness to perform the physical requirements of the job, work effectively in environment typical of this position
• Experience in a position requiring adaptability
• Experience leading others, working collaboratively as part of a team, and bringing creativity and positive energy to a front-of-house environment
• Working knowledge of basic computer functions to assist with party booking, menu typing and dining room ordering
• Willingness to lift up to 25 pounds
• Willingness to stand and walk for extended periods
• Professional appearance and adherence to uniform and grooming standards
• Strong interpersonal skills with the ability to engage confidently with senior leaders
• Bachelor's Degree preferred
  

The work schedule for this position will be full-time onsite.

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Blue Cross and Blue Shield of Alabama is an independent licensee of the Blue Cross and Blue Shield Association