Our Corporate team may not provide direct care, but we still touch people's lives in a very real and substantial way. The services we provide contribute greatly to the overall patient and member experience, supporting our reputation for excellence.
In partnership with the Director of HRIS, this role is responsible for the overall strategy, administration, and optimization of a select group of the organization's Human Resources information systems. Serving as the primary owner of the HR technology, for Talent Acquisition and other assigned systems, and the secondary owner of Infor modules currently under the Director as well as UKG. This position ensures systems effectively support Talent Acquisition and other HR operations, data integrity, automate workflows, compliance, generate strategic reporting to support decisions, and support seamless HR operations. The role partners closely with Director HRIS Counterpart, Talent Acquisition, HR, IT, Finance, Payroll, and external vendors to deliver scalable, secure, and user-friendly solutions that enhance employee experience and support organizational growth. The position holder will have deep technical knowledge and capabilities and will lead system governance, configuration, integrations, upgrades, reporting, and continuous improvement initiatives for assigned systems while providing expert guidance on best practices, data analytics, and process efficiency.
- Partner with Director counterpart of HRIS on HR systems strategy, administration, and optimization. Cross Train and act as back up Assistant Director Counterpart.
- Serve as secondary system owner for unassigned HR technology, ensuring data integrity, system security, compliance, and accurate reporting.
- Lead governance, configuration, integrations, upgrades, and continuous improvement initiatives for assigned HR systems. Ensure changes are well planned, tested, documented, and implemented on schedule with minimal risk.
- Translate business and functional requirements into effective system solutions and process improvements that meet stakeholder needs, improve efficiency, and align with best practices.
- Partner with Talent Acquisition, HR, IT, Finance, Payroll, and external vendors to deliver scalable and user friendly HR technology solutions.
- Provide knowledge transfer and guidance to internal teams to support ongoing maintenance and governance of assigned systems.
- Develop and maintain documentation for updated configurations, business logic, and operating procedures when changes are made. Will create Standard Operating Procedures for all FSA, COBRA and other data transfer procedures and has primary responsibility for Benefits related data transmissions going to select vendors.
- Troubleshoot as well as perform root cause analysis on configuration related issues negatively impacting system outcomes and determine, implement, and test solutions. Escalate to leadership as needed.
- Develop and maintain HR systems that support business needs, HR operations, and decision making with minimal disruption and high user satisfaction.
- Together with Counterpart will craft and facilitate RFP process for any new HR system needs.
- Bachelor's degree required in Human Resources, Information Technology, or related field.
- Minimum of 5 years of progressive technical experience in HRIS administration, HR technology management, or related systems support, preferably in a complex or highly regulated environment.
- Prior experience administering and supporting iCIMS is required. Experience with iCIMS implementations, enhancements, and upgrades is a plus.
- Experience with Infor CloudSuite and/or UKG is preferred.
- Strong knowledge of HR systems, data governance, system integrations, and reporting.
- Experience translating business requirements into effective system solutions.
- Demonstrated ability to manage system upgrades, vendor relationships, and cross-functional partnerships.
- Advanced Microsoft Excel experience required, including formulas, pivot tables, data analysis, data validation, and reporting.
- Experience designing and maintaining dashboards and reports to support data-driven decision making (e.g., Power BI, Tableau, or system-native reporting tools).
- Strong analytical, problem-solving, and data management skills.
- Minimum of 1-2 years of supervisory or team leadership experience required.
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