Business Data Analyst

Aquent, a leading talent solutions partner, is excited to connect top-tier talent with a pioneering organization at the forefront of transforming healthcare experiences. This innovative company is dedicated to leveraging cutting-edge technology to create seamless, intuitive, and impactful interactions for its customers, striving to make healthcare more accessible and user-friendly for everyone. Join us in shaping the future of healthcare data, where your expertise will directly contribute to establishing robust data strategies and governance that impact millions.

About Our Partner

Our partner is a forward-thinking organization committed to enhancing healthcare accessibility and user experience through technological innovation. They are dedicated to creating intuitive and impactful interactions, constantly pushing the boundaries of what's possible in the health sector. By focusing on data-driven solutions and strategic governance, they aim to build a more transparent, reliable, and efficient healthcare ecosystem for all.

The Opportunity: Drive Clinical Data Excellence

We are seeking a dynamic and highly motivated individual to join our partner's team, playing a pivotal role in maintaining a unified clinical data strategy and governance model. This is an exciting opportunity to accelerate critical initiatives, reduce data and delivery risks, and establish sustainable stewardship of enterprise clinical data assets. You will be instrumental in ensuring governance consistency and readiness for key data conversion activities, making a tangible impact on the integrity and usability of vital healthcare information.

What You'll Do: Key Responsibilities

• Operate within a common governance framework, supporting various domains.
• Facilitate engaging sessions with business and technology stakeholders to align on data strategy.
• Track governance decisions, dependencies, risks, and action items with meticulous attention to detail.
• Manage source-to-target mapping inventories and comprehensive documentation.
• Maintain crucial data lineage and source-of-truth artifacts, ensuring transparency.
• Consolidate Epic conversion documentation across diverse teams, streamlining processes.
• Support data stewardship and ownership assignment, fostering accountability.
• Drive proactive follow-up on open issues and identified gaps to ensure timely resolution.
• Maintain governance repositories, decision logs, and provide clear status reporting.
• Produce governance readiness metrics and prepare executive updates, communicating progress effectively.
• Govern centralized documentation repositories, including integrated source-of-truth workbooks and mapping artifacts, ensuring data lineage and source ownership are transparent and traceable.

What You'll Deliver

In this role, you will be a key contributor to achieving significant outcomes, including:

• Scaled governance support across diverse operational areas.
• Accelerated Epic source-to-target mapping and readiness activities.
• A maintained single governance framework, even across separate delivery paths.
• Established clear ownership and stewardship accountability for data assets.
• A trusted source of truth for enterprise clinical data, enhancing reliability.
• Reduced risks associated with duplicate logic, inconsistent data definitions, and fragmented documentation.
• Improved audit, compliance, and reporting readiness, strengthening organizational integrity.
• Tangible deliverables such as stakeholder engagement plans, detailed requirements documentation, current-state and future-state process flows, content migration requirements, metadata and taxonomy inputs, access and permissions documentation, user stories, acceptance criteria, meeting summaries, decision logs, and comprehensive risk/issue/action item/dependency trackers.

Must-Have Qualifications

• Experience as a Business Analyst, Product Analyst, Systems Analyst, or a similar role supporting technology, content management, knowledge management, or platform implementation initiatives.
• Demonstrated experience gathering, documenting, and managing business requirements across multiple stakeholder groups.
• Strong facilitation skills, including the ability to lead discovery sessions, stakeholder interviews, and cross-functional working meetings.
• Experience documenting business processes, workflows, user stories, acceptance criteria, risks, issues, and decisions.
• Ability to communicate technical and functional concepts clearly to business stakeholders.
• Strong organizational skills with the ability to manage multiple workstreams, stakeholder groups, and timelines effectively.
• Experience supporting system migration, platform implementation, or enterprise change initiatives.
• Proficiency with Microsoft Office tools, collaboration platforms, and requirements documentation tools.
• Strong analytical, problem-solving, and relationship-building skills.

Nice-to-Have Qualifications

• Experience with knowledge management, document management, content management, or enterprise authoring platforms.
• Experience supporting large-scale technology transitions or content migrations.
• Familiarity with metadata, taxonomy, content lifecycle management, access controls, approval workflows, and document governance.
• Experience working in a healthcare, insurance, operations, claims, or regulated business environment.
• Familiarity with Agile, hybrid, or waterfall delivery methodologies.
• Experience supporting change management, communications, training readiness, or stakeholder adoption activities.

Key Competencies for Success

• Exceptional stakeholder engagement and relationship management abilities.
• Proficiency in requirements elicitation and meticulous documentation.
• Strong capabilities in process analysis and workflow mapping.
• Clear and concise written and verbal communication.
• Expertise in facilitation and effective meeting management.
• Unwavering attention to detail and consistent follow-through.
• A proactive approach to change readiness and adoption support.
• Adept at risk, issue, and dependency tracking.
• Proven ability in cross-functional collaboration.
• A customer-focused approach to problem-solving.