Program Coordinator, Student Engagement and Mentor - 141931

Provides leadership and oversight for a portfolio of student support and peer engagement initiatives, including the Student First Stop, Mentoring for All, Mentor Collective, and Certified Peer Educator Training.

Oversees the daily operations of the Student First Stop, supervises Student Ambassadors, and provides comprehensive administration of the Mentor Collective program, including management of the Mentor Collective platform and vendor relationship. Leads program development, student and mentor engagement, training, campus partnerships, assessment, communications, recruitment, and continuous improvement to expand access to resources and strengthen student success. Coordinates campus-wide National Mentoring Month activities to promote awareness, engagement, and participation in mentoring.

~ This position is in person Monday through Friday.

~ Cover letter required for a complete application.

• Bachelor's degree in related area and / or equivalent experience / training.

• Demonstrated knowledge of the theories and practice of counseling, learning, human and career development. **Knowledge of student development theories and practices as they relate to academic success, personal growth, career development, mentoring, coaching, and student support.

• Knowledge in how to enhance students' intellectual and personal growth and development, including critical thinking, effective communication, self-appraisal, self-esteem, clarification of values, appropriate career choices, and leadership.

• Knowledge of strategies that promote student self-awareness, confidence, decision-making, leadership, goal setting, communication, career exploration, and overall personal and academic development.

• Knowledge of the methodologies used to enhance student achievement, such as collaborative teaching / learning models, strategies for effective counseling and peer mentoring, small group facilitation and training, coaching, mentoring, and advocacy.

• Knowledge of evidence-informed approaches to student engagement and success, including peer mentoring, coaching, advocacy, collaborative learning, group facilitation, training, and culturally responsive student support.

• Knowledge of trends and issues facing low-income and first-generation college, underrepresented, disadvantaged, physically challenged, and under prepared students in higher education. Knowledge of current trends, barriers, and challenges affecting diverse student populations and their impact on access, engagement, belonging, persistence, and academic and career outcomes.

• Knowledge and experience in analyzing complex situations and identifying solutions for problem-solving; skills and experience in developing and administering programs designed to meet the diverse needs of students. Knowledge and experience assessing complex student needs, developing solutions, and administering student support programs. Ability to coordinate multiple initiatives, campus partnerships, and services while adapting programs to meet changing student needs.

• Knowledge and experience using quantitative and qualitative data to assess student needs, program participation, engagement, and outcomes; identify trends; inform program improvements; and prepare reports and recommendations.

• Knowledge of research methodologies and research designs.

• Knowledge of and experience in conflict management and intervention strategies. **Knowledge of conflict management, intervention, de-escalation, and referral strategies. Ability to address student mentor-mentee concerns, facilitate resolution, maintain appropriate boundaries, and connect students with appropriate resources.

• Knowledge of federal, state, and local requirements to provide for access, health, confidentiality, and safety; legal and ethical issues governing the delivery of counseling services.

• Evening and weekend hours as needed.

• Job offer is contingent upon satisfactory clearance based on Background Check results.

• Cover letter required for a complete application.

• This position is a mandated reporter of known or suspected child abuse or neglect, according to the California law, Child Abuse and Neglect Reporting Act (CANRA).