Mac Administrator

We are seeking a skilled Mac Administrator / EUC Support Engineer to manage, support, and maintain end-user computing environments with a strong focus on macOS systems. The ideal candidate will have hands-on experience in Mac administration, desktop support, asset lifecycle management, and inventory control while ensuring a seamless user experience.

Key Responsibilities

* Provide end-user support (EUC) for macOS and related applications.

* Administer, configure, and troubleshoot Mac devices (macOS, hardware, and software).

* Handle desktop support activities including installation, upgrades, and issue resolution.

* Manage user accounts, permissions, and device policies.

* Perform asset management including procurement, tagging, tracking, and lifecycle management.

* Maintain accurate inventory records for all IT assets.

* Support onboarding/offboarding processes (device provisioning, access setup, recovery).

* Troubleshoot hardware, software, and network-related issues.

* Collaborate with IT teams to ensure system performance, security, and compliance.

* Participate in after-hours/on-call support when required.

Required Skills & Qualifications

* Strong experience in Mac Administration (macOS environment).

* Hands-on experience in EUC / Desktop Support.

* Knowledge of device management tools (e.g., JAMF, Intune, or similar MDM solutions).

* Experience in asset and inventory management systems.

* Familiarity with Active Directory / Azure AD and user management.

* Basic understanding of networking concepts.

* Excellent troubleshooting and problem-solving skills.

* Strong communication and user-facing support skills.

* Should participate in Audit events

Location : Austin, TX

Working Hours: 5 days/week | 9:00 AM CDT - 6:00 PM CDT (Including break)

Salary Range: $40,000-$50,000 a year

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