Business Analyst

Must Have Technical/Functional Skills

Key Qualifications

- 8+ years in business analysis, process design, or workflow optimization - ideally in a Sales,

Ops, or enterprise tech environment

- Demonstrated ability to map complex, cross-functional business processes and redesign

them for efficiency

- Strong GenAI fluency: hands-on experience with LLMs (Claude, ChatGPT, Copilot, or similar)

- you can prompt, iterate, and build workflows without writing code.

You should be comfortable navigating AI tools daily, not just aware of them.

- Ability to navigate technical landscapes: understand APIs, data flows, system architectures,

and integration patterns well enough to propose viable solutions

and communicate effectively with engineering teams

- UX-centric mindset - you think from the user's perspective first, then work backward to the

system

- Exceptional communication skills: can run a workshop, write a BRD, and present to

leadership with equal confidence

- Strong analytical mindset with a continuous improvement orientation - data-driven root

cause analysis, not gut feel - Well-versed in Agile/Scrum delivery; comfortable with ambiguity and fast iteration - Self-directed, high-energy, and biased toward action - Experience driving adoption and change management across teams unfamiliar with new tools or ways of working Preferred - Experience in Sales Operations, Sales BPR, or enterprise CRM/order management ecosystems - Familiarity with large-enterprise tech ecosystems and internal tooling landscapes - Portfolio or examples of AI-powered workflow design (prompt libraries, automated workflows, process redesigns) - PMI/PMP or Agile certification

Salary Range: $90,000-$150,000 a year