Patient Escort I - Full Time - Overnight Shift - 10:30pm - 7am Shift - Every Other Weekend and Holiday - Newark Campus

Location: ChristianaCare
Department: Patient Transport Services
Position Type: Full Time
Shift: Overnight Shift - 10:30pm - 7am

ChristianaCare is seeking compassionate, customer-focused individuals to join our team as a Patient Transporter. In this role, you will be responsible for safely transporting patients throughout the hospital while providing exceptional service and support. As a key member of the healthcare team, you will help ensure patients arrive safely and efficiently to their appointments, treatments, and care areas while contributing to a positive patient experience.

As a Patient Transporter, you will:

• Transport patients safely and efficiently via stretcher, wheelchair, bed, and specialized transport equipment to and from patient care and clinical service areas.
• Respond to transport requests and assignments as directed by dispatchers and schedulers.
• Assist clinical staff with transferring patients to and from transport equipment.
• Support the care, cleaning, and maintenance of departmental transport equipment.
• Utilize smartphones and department technology to receive and complete work assignments.
• Attend required educational programs, in-service training, staff meetings, and departmental education sessions.
• Follow all departmental safety procedures and transportation protocols.
• Report unsafe conditions, hazards, accidents, or equipment concerns to leadership promptly.
• Perform additional duties as assigned to support patient care operations.

Successful candidates will:

• Interact professionally and compassionately with patients, families, visitors, and healthcare team members.
• Demonstrate sensitivity to the needs of patients and families.
• Maintain a courteous, service-oriented, and helpful attitude throughout the workday.
• Contribute to a positive patient experience through professionalism, empathy, and responsiveness.
• Maintain patient confidentiality at all times.

Preferred:

• High school diploma or equivalent.
• Two years of customer service experience.
• Equivalent combinations of education and experience may be considered.

• Ability to obtain Basic Life Support (BLS) certification upon hire.

The ideal candidate will possess:

• Knowledge of hospital departments and locations or the ability to learn facility layout quickly.
• Knowledge of basic body mechanics and safe patient handling techniques.
• Basic computer skills, including email, online learning platforms, and timekeeping systems.
• Ability to learn departmental policies, procedures, and safety standards.
• Ability to read, write, and communicate effectively.
• Ability to utilize smartphones and mobile devices for job assignments and communication.
• Strong interpersonal and customer service skills.
• Ability to maintain positive public relations and work collaboratively with patients and healthcare professionals.
• Ability to exercise sound judgment, professionalism, and discretion.
• Ability to perform cardiopulmonary resuscitation (CPR).
• Ability to follow written and verbal instructions.
• Ability to transport patients safely while operating transport equipment and accessories.

This position requires the ability to:

• Stand and walk continuously throughout the shift.
• Push and pull stretchers, wheelchairs, beds, and transport equipment, often involving considerable weight.
• Perform repetitive movements involving hands, wrists, and arms.
• Bend, crouch, lift, lower, and maneuver equipment as needed.
• Successfully complete a back evaluation examination.

• Frequent handwashing.
• Intermittent exposure to cleaning agents and disinfectants.
• Potential exposure to blood, bodily fluids, and infectious diseases.
• Fast-paced healthcare environment requiring responsiveness and attention to patient safety.

At ChristianaCare, every interaction matters. As a Patient Transporter, you will play an important role in ensuring safe patient movement, supporting clinical operations, and delivering a caring experience to patients and families throughout their healthcare journey.

Apply today and become an essential part of the team that helps patients safely navigate their care experience at ChristianaCare.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Post End Date

EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/