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UC OFFICE OF THE PRESIDENT
At the University of California (UC), your contributions make a difference. A world leader producing Nobel and Pulitzer Prize recipients with over 150 years of groundbreaking research transforming the world. Choose a career where you can leverage your knowledge, skills and aspirations to inspire and support some of the greatest minds in the world, and those who will follow in their footsteps. Working at the University of California is being part of a unique institution, and a vibrant and diverse community. At the University of California, Office of the President, we propel our mission through impactful work locally, in government centers and systemwide. We are passionate people, serving the greater good.
The University of California, one of the largest and most acclaimed institutions of higher learning in the world, is dedicated to excellence in teaching, research and public service. The University of California Office of the President is the headquarters to the 10 campuses, six academic medical centers and three national laboratories and enrolls premier students from California, the nation and the world. Learn more about the UC Office of the President
Department Overview
The Retirement Administration Service Center (RASC) Journey Experience (JX) division supports RASC Operations and serves as its liaison with IT Services. JX also connects business owners across System-wide Shared Services, Human Resources, University health and welfare plans, and Payroll with technical teams, translating business needs into effective system and process solutions. Through design, analysis, and problem-solving for the UC Retirement System and related health and welfare benefits, the Journey Experience Group is dedicated to improving members' retirement journeys and increasing member satisfaction.
Position Summary
The Pension Administration BSA 3 applies broad professional knowledge of business systems analysis and UCRS administration to independently assess business needs, document requirements, and resolve system and process issues of varied scope. The position uses established analysis methods and practices to develop solutions, support system changes and testing, and improve ongoing operations. The BSA 3 collaborates with business and technical partners to help ensure systems and processes meet organizational and member service needs. Please note this is a hybrid position, three days a week on site, located in Oakland, CA.
Key Responsibilities
25% Business and Systems Analysis - Applies business systems analysis knowledge to identify and define scope, objectives, and requirements for complex UCRS pension and related benefits systems and processes. Evaluates business practices, system capabilities, and end-user needs to recommend appropriate solutions.
25% Systems Specifications, Design, and Testing - Develops system and process specifications and contributes to user interface design to address business requirements. Plans and conducts unit, integration, and acceptance testing, and participates in cross-functional teams to resolve complex business and systems issues.
25% Business Process Improvement - Gathers and analyzes information to develop recommendations and documentation for business processes and procedures. Recommends and implements process improvements and works with stakeholders to clarify requirements and reach agreement on specifications.
25% Requirements, Application Support, and Guidance - Analyzes business and user needs, documents requirements, and recommends updates to system or process logic. Provides support and training for new applications and offers guidance to less-experienced Business Systems Analysts.
Experience
Required Qualifications
Minimum 5 years Business Systems Analysis Role or Equivalent
Skills and Abilities
Required Qualifications
Thorough knowledge of business and process analysis functions.
Strong skills and knowledge of methodologies associated with analysis of processes and problems, information flow and architecture.
In-depth understanding and skill in process and systems requirement documentation standards, such as Use Case modeling, User Story creations and narrative description.
Demonstrated testing and test planning skills.
Demonstrated effective communication and interpersonal skills. Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization. Interpersonal and communications skills to work with both technical and non-technical personnel at various levels in the organization.
Preferred Qualifications
Thorough Knowledge of related areas of IT.
Demonstrated ability to work with others from diverse backgrounds.
Self-motivated and works independently and as part of a team. Able to learn effectively and meet deadlines. Demonstrates problem solving skills.
Broad knowledge relating to software design.
Thorough knowledge of business processes and procedures.
Demonstrated knowledge and expertise in pension and benefits.
Demonstrated knowledge and expertise in identifying methods, techniques, and evaluation criteria to support and enhance the UC Retirement System.
Education
Required Qualifications
Bachelor's degree in related area and / or equivalent experience / training
Travel Requirements
0%
Job Title
Business Systems Analyst 3 (TX)
Job Code
005448
This position is represented by the TX - Technical bargaining unit.
Salary Grade
STEPS
Payscale:
$105,000 - $123,000
The University of California, Office of the President, is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range shows the growth potential for this position and the pay scale is the budgeted salary or hourly range that the University reasonably expects to pay for this position.
Benefits: For information on the comprehensive benefits package offered by the University visit: Benefits of Belonging
ADDITIONAL INFORMATION
HOW TO APPLY
Please be prepared to attach a cover letter and resume with your application.
APPLICATION REVIEW DATE
The first review date for this job is November 12, 2026. If needed, add: The position will be open until filled.
CONDITIONS OF EMPLOYMENT
Background Check Process: Successful completion of a background check is required for this critical position. Background check process at UCOP
Smoke Free Work Environment: The University of California, Office of the President, is smoke & tobacco-free as of January 1, 2014. UC Smoke & Tobacco Free Policy
As a condition of employment, you will be required to comply with the University of California Policy on Vaccination Programs, as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.
As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct, are currently being investigated for misconduct, left a position during an investigation for alleged misconduct, or have filed an appeal with a previous employer.
- "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer.
- UC Sexual Violence and Sexual Harassment Policy
- UC Anti-Discrimination Policy for Employees, Students and Third Parties
- APM - 035: Affirmative Action and Nondiscrimination in Employment
EEO STATEMENT
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
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University of California Office of the President
$105,000 - $123,000
Oct 29, 2026