RASC BUSINESS SYSTEMS ANALYST 4 TX - HYBRID

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Department Overview
The Retirement Administration Service Center (RASC) Journey Experience (JX) division supports RASC Operations and serves as its liaison with IT Services. JX also connects business owners across System-wide Shared Services, Human Resources, University health and welfare plans, and Payroll with technical teams, translating business needs into effective system and process solutions. Through design, analysis, and problem-solving for the UC Retirement System and related health and welfare benefits, the Journey Experience Group is dedicated to improving members' retirement journeys and increasing member satisfaction.

Position Summary
The Pension Administration BSA 4 applies advanced business process and analysis concepts as a business systems analyst with recognized expertise in pension and benefits. The BSA 4 must apply organizational objectives to resolve highly complex issues in accordance with the UC Retirement System, must have experience in problem-solving complex issues, providing in depth analysis of unique circumstances, and effectively communicating to various audiences and stakeholders. They are able to identify methods, techniques and evaluation criteria to obtain results to support and enhance the UC Retirement System (UCRS) plan administration, business operations, and overall functionality. Please note this is a hybrid position, three days a week on site, located in Oakland, CA.

Key Responsibilities

• 30% Requirements, Support, and Knowledge Sharing: Analyzes business and user needs and translates them into clear system and process requirements. Provides advanced application support and training, and shares expertise by mentoring other analysts and guiding project work.

• 25% Process Improvement and Documentation: Initiates and implements improvements to pension administration processes and procedures; prepares and maintains related documentation; and establishes requirements for complex process and system changes.

• 25% Complex Business and Systems Analysis: Applies advanced knowledge of UCRS plan administration, business processes, and supporting systems to define scope, evaluate impacts, and resolve complex issues in support of current and future operational needs.

• 20% Systems Design and Testing: Defines system and process requirements and technical specifications for complex changes; develops and coordinates integration and acceptance testing; and may lead cross-functional efforts to resolve significant business or systems issues.

Experience
Required Qualifications

Minimum 8 years Business Systems Analysis Role or Equivalent

Skills and Abilities
Required Qualifications

• Advanced knowledge of business and process analysis functions.

• Advanced knowledge of related areas of IT.

• Knowledge relating to the design of processes and software across the organization.

• Advanced skills and methodologies associated with process and software design, modification and implementation.

• Demonstrated skills needed to develop process and system implementation plans.

• Demonstrated experience with process analysis, systems analysis, process architectures and systems analysis methodologies and practices including traditional waterfall, Agile, Agile Scrum, UML, UML Enterprise, et cetera.

• Understanding and skill in complex process and systems requirement documentation standards, such as Use Case modeling, User Story creations and narrative description.

• Demonstrated ability to work with others from diverse backgrounds.

• Self-motivated and works independently and as part of a team. Able to learn effectively and meet deadlines. Demonstrates problem solving skills.

• Advanced knowledge of business processes and procedures.

• Demonstrated testing and test planning skills.

• Demonstrated effective communication and interpersonal skills. Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization. Interpersonal and communications skills to work with both technical and non-technical personnel at various levels in the organization.

• Apply advanced business process and analysis concepts and organizational objectives to resolve highly complex issues.

Preferred Qualifications

• Advanced knowledge and expertise in pension and benefits.

• Demonstrated knowledge and expertise in identifying methods, techniques, and evaluation criteria to support and enhance the UC Retirement System.

Education
Required Qualifications

Bachelor's degree in related area and / or equivalent experience / training

Travel Requirements
5%

Job Title

Business Systems Analyst 4 (TX)

Job Code
006434

This position is represented by the TX - Technical bargaining unit.

Salary Grade
STEPS

Payscale:
$135,000 - $150,100

The University of California, Office of the President, is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range shows the growth potential for this position and the pay scale is the budgeted salary or hourly range that the University reasonably expects to pay for this position.

Benefits: For information on the comprehensive benefits package offered by the University visit: Benefits of Belonging

ADDITIONAL INFORMATION

HOW TO APPLY

Please be prepared to attach a cover letter and resume with your application.

APPLICATION REVIEW DATE

The first review date for this job is November 19, 2026. If needed, add: The position will be open until filled.

CONDITIONS OF EMPLOYMENT

Background Check Process: Successful completion of a background check is required for this critical position. Background check process at UCOP

Smoke Free Work Environment: The University of California, Office of the President, is smoke & tobacco-free as of January 1, 2014. UC Smoke & Tobacco Free Policy

As a condition of employment, you will be required to comply with the University of California Policy on Vaccination Programs, as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct, are currently being investigated for misconduct, left a position during an investigation for alleged misconduct, or have filed an appeal with a previous employer.

• "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer.
  • UC Sexual Violence and Sexual Harassment Policy
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  • APM - 035: Affirmative Action and Nondiscrimination in Employment

EEO STATEMENT

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

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