Online Parts Sales Specialist

Now hiring for a Online Parts Sales Specialist- Direct Hire

Location: Muncie, IN

Salary: $40,000.00 - $45,000.00 per year

Schedule: Monday - Friday 8am - 5pm

Join the team. Be valued.

Position Summary

The Online Parts Sales Specialist plays a key role in supporting and expanding parts sales operations. This individual will learn our existing sales process, assist in CRM integration, and lead the effort to move our most in-demand parts online for streamlined e-commerce. This is a hybrid role requiring both technical aptitude and sales acumen.

Key Responsibilities

• Learn and Support Parts Sales Process:
  
  
  
  • Understand current parts ordering systems, customer workflows, and internal fulfillment processes.
  • Assist sales team with day-to-day parts inquiries and orders.
  
  
  
  
• CRM Integration Support:
  
  
  
  • Work closely with sales/marketing and parts teams to support the implementation and integration of a parts-focused CRM system.
  • Help maintain accurate data records and customer profiles.
  
  
  
  
• E-Commerce Development:
  
  
  
  • Champion the project of migrating top-selling parts to the company's website.
  • Collaborate with sales/marketing and parts teams to gather product data, descriptions, pricing, and photos.
  • Assist in optimizing the user experience for online parts buyers.
  
  
  
  
• Customer Engagement:
  
  
  
  • Respond to customer inquiries via phone, email, and online channels.
  • Provide light technical assistance and recommend appropriate parts based on customer needs.
  
  
  
  
• Data & Reporting:
  
  
  
  • Track sales trends of parts to help prioritize website listings.
  • Provide insights and recommendations to improve online and offline sales performance.
  
  
  
  

Qualifications

• 1-3 years experience in sales, e-commerce, or technical parts support is a plus (preferably in industrial equipment or similar sectors).
• Familiarity with CRM systems (HubSpot) is a plus.
• Strong communication skills - both written and verbal.
• Highly organized with strong attention to detail.
• Self-starter with the ability to manage multiple projects.
• Comfortable working independently and in a collaborative team environment.

Preferred Skills

• Experience with online storefront platforms - We use WooCommerce
• Basic understanding of mechanical components or industrial equipment
• Proficiency in Microsoft Excel and/or Google Sheets
• SEO or product listing optimization knowledge

Benefitsvary by client and are confirmed at the time of offer. Examples may include:

• Medical, dental, and vision insurance
• Life insurance
• Disability insurance
• 401(k)
• Paid time off (PTO)

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.