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Front Desk Admin- Medical Psychology Assessment Clinic (MPAC)

University of California - Los Angeles Health
$27.74-39.36 Hourly
United States, California, Los Angeles
Nov 03, 2026
Description

The Department of Psychiatry is seeking to hire a Front Desk Administrative Support to join our UCLA Medical Psychology Assessment Clinic (MPAC), a specialty clinic that provides comprehensive psychological and neurological assessments for children and adults with neurodevelopment, neurological, and psychiatric conditions, including ADHD, learning disabilities, epilepsy, brain injury, depression, anxiety, and bipolar disorders. Key responsibilities:

  • Greet, check in, and assist patients, visitors, and referring providers
  • Schedule, confirm, and coordinate patient appointments
  • Verify insurance and registration information
  • Answer incoming calls and respond to patient inquiries
  • Support providers and clinic staff with administrative tasks
  • Maintain accurate patient records and ensure confidentiality
Salary: $27.74/hr - $39.36/hr
Qualifications
Demonstrated customer service experience in a professional setting
Strong verbal and written communication skills
Excellent organizational skills and attention to detail
Ability to prioritize multiple tasks in a fast-paced environment
Proficiency with Microsoft Office applications, including Outlook, Word, and Excel
Ability to maintain confidentiality and exercise sound judgement when handling sensitive information
Ability to work effectively and support the clinic's diverse patient population
Preferred:
Experience working in a healthcare, medical office, or outpatient clinic setting
Demonstrated knowledge of basic psychiatric terminology
Knowledge of medical terminology
Experience working in mental health
Experience with electronic health record (EHR) systems
Familiarity with insurance verification, referral, and appointment scheduling
Experience supporting high-volume patient-facing operations
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