Director Nursing - Holy Family Hospital

Providence Health & Services
life insurance, parental leave, 401(k)
United States, Washington, Richland
Jan 15, 2025
Description Established in 1947, Providence Holy Family Hospital embodies the core values of compassion, dignity, justice, excellence, and integrity, which were inspired by the Sisters of Providence. Our mission is deeply rooted in the Catholic tradition, reflecting the healing ministry of Jesus, and upholding the values of respect, compassion, competence, collaboration, and justice. Today, Providence Holy Family Hospital in north Spokane County is a pillar of the community, providing a comprehensive range of medical and surgical services, as well as specialized support and outpatient care. With over 1,000 employees and more than 180 physicians spanning various medical specialties, we proudly rank among the largest 25 employers in Spokane County. Our dedication to serving the community is exemplified by our commitment to community outreach, where we actively promote community health through education, engagement in neighborhood issues, various projects, and events. As we continue to grow and evolve, Providence Holy Family Hospital remains steadfast in our mission to provide exceptional care, honoring the traditions and values established by the Sisters of Providence, and striving to improve the health and well-being of our community. THE ROLE The Director Nursing has direct overall responsibility for the operation of nursing services across multiple units. The Director Nursing implements the hospital's mission, philosophies, goals, standards, policies, and procedures. Administrative responsibilities include planning, budgeting, staffing, and managing and evaluating direct reports. The Director assures that the provision of nursing services is integrated and in support of the strategic plan with a focus on highly reliable care, performance improvement, throughput, capacity management and appropriate utilization of resources. Assumes an active leadership role inter-professionally and works collaboratively to ensure an integrated system for delivery of care. The Director uses critical thinking skills for effective problems solving and clinical decision making. Provides leadership and acts as a resource for the practice of nursing and customer relations. The Director has the authority and responsibility for administrative decisions and functions as an Administrator on call (AOC) on a rotating basis with other directors and executive leaders. This position will oversee: Medical/Oncology, Surgical/Orthopedic, Nursing Supervisors, Family Maternity Center, ICU, ER and Progressive Care Unit. ESSENTIAL FUNCTIONS Creates a nursing climate that encourages teamwork, fosters mutual trust, and engages a high level of commitment to the purpose and values of the organization as well as facilitates and encourages caregiver involvement and collaborative relationships. Assesses the quality of care rendered and supports improvement activities to assure quality, timely, and appropriate clinical services are provided to all patients. Maintains patient care services policies and procedures, utilizing current evidence to update. Serves as an advocate for patients/families in regard to decisions for resolutions of ethical dilemmas. Develop and monitor financial improvement plans; assure targets are on track or completed. Participates in the negotiation and monitoring of contract agreement compliance with the Washington State Nurses Association, physicians, and service providers. Develops annual departmental budgets, which will include appropriate volume and revenue projections and reflect the most cost-effective means of delivering services to achieve outstanding quality. Prepares nursing capital equipment list and requests funding from Executive Leadership. Monitors Nursing department monthly operating review reports to assure that budgetary goals are met; significant deviations are adequately investigated, and appropriate action taken. Develops and implements nursing action plans to align with the service areas strategic plan; periodically reviews and updates the plans to reflect changing customer needs and strategic opportunities. In conjunction with fellow Core Leaders, maintains Inpatient Nursing in a state of readiness for inspections by accrediting agencies. Develops and implements Inpatient Nursing performance improvement activities in accordance with hospital, ANCC Magnet, CMS and TJC standards. Selects, develops, and mentors Inpatient Nursing Managers. Leads the management team in planning, organizing, and responding to identified trends. Creates opportunities for growth, development, and improvement of services. Collaborates with Human Resources to achieve the highest levels of performance and caregiver satisfaction by retaining, developing, and attracting the most competent caregivers. Ensure formal workforce planning is in place and goals are being achieved. Ensure effective labor management relationships. Serves as the Executive Sponsor for all Inpatient Nursing root cause analyses (RCA). Oversees completion of RCA improvement plans. Partners with and routinely meets with Medical Directors and Physician Division Chiefs. Takes emergency action when required. Demonstrates an awareness and relevance of research in nursing. Evaluates practices to identify area for improvement or opportunities for research. Collaborates with Nursing Leaders to ensures quality control monitoring is completed. Collaborates with Nursing Leaders to ensure monitoring of quality initiatives and outcomes. Clearly communicates by leadership and example, an organization of openness, trust, learning and teamwork. Establishes positive working relationships with others within the organization as evidenced by observation and/or feedback received during the year. Supports concepts of high reliability and leads by example, coaching and monitoring safety. Promotes staff educational and advancement goals that encourage retention. Provides input regarding the continuing education and development needs of nursing leaders. Maintains the security and confidentiality of data and information used in the performance of the incumbent's daily duties conforming to hospital policy, laws and regulations as appropriate. Communicates appropriately with colleagues, supervisors, physicians, peers, etc. Maintains positive working relationships and fosters cooperative work environment. Monitors turnover and develops alternative solutions to retain employees. Provides required reports and information on a timely basis. QUALIFICATIONS Bachelor's Degree in Nursing or related field Master's Degree Upon hire: Washington Registered Nurse License (Vendor Managed) 5 years in Nursing leadership experience 10 or more years in Nursing experience in an acute care setting Ability to demonstrate the special skills required to care for patients and their families according to standards. Employee demonstrates the patient centered standard of conduct by making patients and their needs a primary focus of one's actions, developing and sustaining productive patient relationships Flexible interpersonal and communication skills to facilitate the exchange of information within all levels of the organization. Employee demonstrates the communication standard of conduct by clearly conveying information and ideas through appropriate mechanisms in a way that engages people and helps them understand and retain the message Assumes flexible work schedule Must demonstrate analytical skills needed to interpret, prepare and analyze budget and workload data Ability to work with others as a team and to ensure quality patient care. Employee demonstrates the work standards/accountability standard of conduct by setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed This position requires knowledge of growth and developmental needs of patients and families. Recognizes and responds to differences in legal consent issues of patients and families, ie consent forms, advance directives and DPOA. Serves as an advocate for patients/families in regard to decisions for resolutions of ethical dilemmas Incumbent must recognize and respond to the behaviors of patients and families in each age category Demonstrates the commitment to co-workers and team success standard of conduct by actively participating as a member of a team to move the team toward the completion of goals This position requires the use of personal protective equipment during various tasks / activities. Personal protective equipment includes but is not limited to gloves, masks, safety glasses and gowns. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Requsition ID: 339276 Company: Providence Jobs Job Category: Nursing-Patient Facing Job Function: Nursing Job Schedule: Full time Job Shift: Day Career Track: Leadership Department: 3043 NURSING ADMIN BASEMENT Address: WA Spokane 5633 N Lidgerwood Work Location: Holy Family Hospital-Spokane Workplace Type: On-site Pay Range: $66.05 - $106.31 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.