Lead Specialist - IT Technical Business Analyst - NGL Commercial Apps

• Implement new assets and support existing assets in the third party enterprise software suite for the Natural Gas Liquids (NGLs) business sector.
• Develop and support in-house written custom interfaces and reports.
• Collaborate with business users, internal technology teams and vendors to establish and prioritize business and technology requirements.
• Create detailed requirements of the user experience and user-system/system-system interactions through discussion as well as narrative and pictorial artifacts. Ensure accuracy of requirements during the entire development process.
• Coordinate technical implementation and migration of software upgrades, patches, code releases, and database changes for the various enterprise applications.
• Develop and review integration and quality assurance test plans as needed.
• Follow a strict methodology and process for change control, application support, and escalation.
• Provide training, guidance, and resource support for end users.
• Provide emergency support for critical priority issues and other business critical situations in a fast-paced environment. These systems include enterprise software to support the Measurement, Commercial and Accounting business groups.

Requirements:

Education and/or Experience, Knowledge, Skills & Abilities:

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements for this position are listed below:

• BS degree in MIS/CIS/CSE or additional equivalent experience.
• Business analysis experience translating business requirements into functional and technical specifications.
• Strong knowledge of various business processes such as Contracts, Nominations, Scheduling/Distribution, Ticket Processing, Invoicing, Accounting, etc., in the NGL sector or other Midstream sector.
• Experience querying and writing scripts for Oracle Server and MS SQL Server databases.
• A motivated self-starter that is able to work independently and in teams on tasks and projects with limited supervision.
• A strong customer service attitude and focus.
• Excellent oral and written communication skills as well as business presentation skills. Interfaces effectively across organizational lines addressing both technical and non-technical audiences at a variety of organizational levels.
• Excellent analytical and problem solving skills.
• Experience working with Business Users and Software Developers to provide solutions that further enhance the applications and provide the business user with an improved experience.
• Attention to detail and a rigorous focus on delivering quality output.

Required experience is commensurate with the selected job level:

• The Senior IT Specialist level requires a Bachelor's degree or equivalent experience and 5-8 years of relevant job related experience
• The Lead IT Specialist level requires a Bachelor's degree or equivalent experience and 8+ years of relevant job related experience
• The Principal IT Specialist level requires a Bachelor's degree or equivalent experience and 10+ years of relevant job related experience.

Preferred Qualifications:

• End-to-end transactional experience in Natural Gas Liquids pipelines, storage facilities and fractionators utilizing Dearman, Flow-Cal, Quorum e-ONE (Entero ONE) and Transport4 software or similar systems.
• Strong understanding of combining multiple software applications via interfaces into a single business solution.
• Experience with Project Management methodologies to successfully implement business focused technology solutions.
• Knowledge of the software development life cycle (SDLC).
• Familiar with the Sarbanes Oxley control environment and change control processes.

Working Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Usually, normal office working conditions.
• Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing.
• Occasional overnight travel may be required.
• Occasional visits to industrial/manufacturing settings, which may include exposure to various materials and chemicals, as well as extreme temperature conditions and loud machinery, and require appropriate personal protective equipment.