Clinical Supervisor

IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place. Our innovative models transform lives, enhance communities, and save healthcare systems millions of dollars. Rather than focusing on archaic outdated design, we strive to consistently question the "status-quo" and create new and more innovative ways to help aging adults and adults with disabilities maintain their quality of life. With over 23 programs, we offer multiple ways to aid seniors maintain their health, well-being, independence and participation in the community, fulfilling our mission.

SPECIFIC RESPONSIBILITIES:

• Leadership
  • The Clinical Supervisor is a key member of the On Lok PACE at IOA Leadership Team.
  • Works collaboratively with supervised staff and peer leaders to ensure smooth operations and high-quality care that is fully integrated with the Interdisciplinary Team (IDT). Develops and refines workflows
  • Builds strong teams to promote engagement and foster quality of care.
  • Ensures appropriate systems are in place for service delivery.
  • Creates a work environment conducive to safe work practices, effective communication, staff collaboration and positive morale.
  • Encourages an environment where diversity is valued and encouraged.
  • Provides evening and/or weekend administrative phone coverage on a rotational basis.

• Supervisory Responsibilities:
  • Supervises all staff in the Social Work department; may supervise staff in other clinical disciplines. Completes hiring, on-boarding, competency training and testing, performance reviews, and disciplinary actions.
  • Supervises/oversees staff and/or contractors who provide behavioral health services to participants. In collaboration with the assigned Social Worker, serves as the primary liaison between the behavioral health clinician and the IDT to ensure participant's behavioral health needs are adequately addressed and are effectively integrated into the IDT's care plan.
  • Assures adequate coverage and scheduling management.
  • Supports professional development and clinical training.
  • Ensures that staff are effectively performing and participating on the IDT for participant care and coordination, by providing coaching and training, when indicated.
  • Participants in the review and development of policies and procedures that address the needs of the program, particularly in the areas supervised.

• Quality and Compliance
  • Ensures compliance with regulatory requirements, adherence to policies and procedures, and participates in continuous process improvement projects and risk management efforts.
  • Working with the Leadership Team, develops goals and implements corrective action plan to manage utilization of services ensuring participant needs are met in an efficient manner.
  • Leads and/or participates in improvement projects related to employee and participant satisfaction surveys.

• Clinical Care and Care Planning
  • Oversees the provision of high-quality services to PACE participants.
  • Supports the Social Work team and the IDT in identifying appropriate strategies to provide care to participants with mental health, substance use, and/or emotional health issues.
  • Provides direction ensuring continuity and consistency of participant care planning across the teams and between disciplines.
  • Implements best practices to ensure staff are trained to provide services effectively and efficiently.
  • Facilitates IDT meetings, ensuring healthy team dynamics and optimal care coordination.
• Other duties as assigned.

REQUIRED QUALIFICATIONS:

• Master's degree in Social Work or a closely related field.
• At least 3 years clinical experience in Social Work, at least one year of which was working with the frail elder population.
• Current BLS certification (CPR) or willingness to obtain within 6-months of hire.
• Ability to work within the interdisciplinary team with initiative, imagination, resourcefulness, and flexibility.
• Knowledge of the community served.
• Interest and willingness to work in a multilingual, multicultural environment.
• Ability to comprehend complex written materials and verbal instructions.
• Computer literacy.

DESIRED QUALIFICATIONS:

• Current, unrestricted licensure as a Licensed Clinical Social Worker (LCSW), or actively pursuing licensure.
• Ability to provide clinical supervision to staff who are working towards clinical licensure.
• A passion for working with a geriatric population.
• Some leadership experience, or a desire to gain leadership experience in a healthcare setting.
• Experience with diverse cultures and communities.
• Knowledge of best practices for clinical and behavioral interventions.
• Demonstrated ability of being flexible in times of change.
• Demonstrated excellence in working in a team environment.
• EPIC electronic medical records experience preferred.

COMPENSATION:

• Range: $100,958.90 - 109,681.74/Annual

This amount is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education and other factors.

This range does not include any additional equity, benefits, or othernon-monetarycompensation which may be included.

We encourage you to learn more about IOA by visiting us here.

IOA reserves the right to adjust work hours or duties when appropriate.

Institute on Aging is an Equal Opportunity Employer. Institute on Aging is committed to cultivating a diverse and inclusive work environment and providing equal opportunities to all employees and job applicants without regard to age, race, religion, color, national origin, sex, sexual orientation, gender identity, genetic disposition, neuro-diversity, disability, veteran status or any other protected category under federal, state and local law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.