IT Professional 1

Siemens Energy

Orlando, FL

IT Professional 1

Job Responsibilities:

IT Support for Generation Service Organization

Work directly with end users within the region to communicate changes and impact to their IT environment

Lead educational sessions and training offerings for generation service users

May perform 1st and 2nd -level user help desk activities to resolve issues for high priority personnel

Develop user guides and instructions for IT updates

Participate in regular Generation Service IT Status Meeting to understand upcoming IT changes, and facilitate implementation strategy to ensure alignment of business needs with IT requirements and minimize business interruption for Field Service

Assist with the coordination activities for Siemens Energy s internal IT Support groups to support Generation Service personnel through IT systems separation and migration activities

Gain complete understanding of IT separation activities, timelines, technical issues, and solutions in a continuously changing environment

Support change-release processes for implementation of IT systems

JOB RESPONSIBILITIES

The candidate should be organized, self-motivated and have skills to tackle problems as they occur and takes appropriate steps to solve them in situations where the problem may be difficult or complex. Candidate should have the ability to take direction and switch quickly between tasks. The candidate seeks advice and guidance from Project Leadership Team or others for non-routine or other problem areas. The candidate should have the ability to communicate effective with all levels of the organization from Senior Management to Individual Contributor.

REQUIRED EDUCATION, EXPERIENCE, AND SKILLS

Education or training in Management Information Systems, Computer Science or related fields are required

Excellent communication skills-both written and oral, including presentation skills is required

Experience with MS Windows 10 Desktop Administration is desired

Experience with MS Office 365 and related applications is desired

Familiarity with Cyber Security concepts is desired

Must be legally authorized to work in the USA without the need for sponsorship now or in the future.