Operations Analyst

Spectraforce Technologies
United States, Utah, Salt Lake City
Nov 13, 2024
Title: Operations Analyst Location: Salt Lake City, Utah Duration: 7 Months Shift: Monday to Friday 9 to 6 or 8 to 5 normal business hours Duties: Responsibilities will include: Developing and maintaining strong relationships with all stakeholders - Business, Engineering, Operations and Credit. Actively engage, partner and drive changes, provide excellent service and support. Delivering transactions in agreed time-frames, as per SLA's whilst improving quality of processing, reducing errors and inculcating the zero error culture. Proactively managing operational risk inherent in business. Ensuring all operational risk/issues are identified and mitigated appropriately and proactively. Ensuring adequate operational controls to manage non generic business Monitoring and booking recall requests on Client borrows from different Lenders Monitoring and booking returns on Client loans to external Counterparts Monitoring and booking/amending returns on open borrows based on counter-party feedback Monitoring and booking returns which get cancelled due to issues with Client Vendor systems Informing the trading desk daily on all borrows which have been recalled but not returned Query resolution and interaction with trading desk and Lenders on recall/return requests Agreeing to deliver/receive margin based on Stock borrow/loan settlement and mark-to-market activity Investigating and resolving discrepancies of positions (cash and securities) in the firm's books and records. Completing and overseeing daily checklist ensuring all controls, procedures and processes relating to the assigned functions are followed To act as a change agent solving problems at root cause whilst also taking / making opportunities to automate flows Skills: Basic Qualifications Experience gained within Securities Lending Self-driven with excellent communication and interpersonal skills Flexible team player and aptitude to working well under pressure to meet deadlines Strong analytical skills with ability to understand technical workflows in detail Previous project management experience or ability to identify and drive forward process improvement Good organisational skills and ability to prioritise workload Education: Bachelor's Degree