Manager, Operations Integrity and Quality Control

The Investment Manager Services (IMS) Division at SEI is growing rapidly and is seeking new members to join our business unit. Our primary goal is to provide exceptional accounting and administration servicing for our clients' assigned alternative investment funds, mutual funds, CITs, or ETFs and other pooled vehicles. As the Manager within the Operations Integrity and Quality Control Team, you will be primarily focused on supporting our Traditional business unit and responsible with assisting its Operation teams with process development and improvement, along with examining internal controls and providing recommendations to help detect and prevent risks.

What you'll do:

• You will work directly with the Traditional business unit to understand its operations and significant processes.
• You will assist in developing and executing quality control (QC) review plans to test the operating effectiveness of internal controls, the accuracy of financial records and compliance to the Operations teams' policies and procedures.
• You will assist in the development of various operations' policy and procedure documentation to address new rules and regulations impacting the Operations teams, as well as identify gaps in their existing policies.
• You will frequently liaise with key members of the Operations teams (including management) within the Traditional business unit to evaluate and identify opportunities to mitigate operational risks. This includes developing and implementing process enhancements and increasing efficiencies through use of automation from various technological tools/programs.
• You will assist in executing initiatives and projects aligned to the operational risks and Operations Management Teams with varying levels of scope and complexity to support our growth and work collaboratively with all stakeholders within the Traditional business unit to manage day-to-day business risks and processes. You will be involved with communication to management on the team's project objectives, status and outcomes. Document project deliverables (i.e., creating reports and presentations) as necessary.
• The role will also be responsible for assisting the Operations teams to ensure readiness for SOC1 reporting as well as other regulatory/client reporting programs supporting mutual funds, CITs, ETFs and other regulated investment products serviced by the Traditional business unit.
• You may participate in skills training and development of staff. You may conduct performance appraisals, monthly one-on-ones with staff and provide career pathing and training.
• This role requires a self-motivated, goal-oriented individual to manage multiple tasks in a time sensitive delivery schedule and also involves extensive communication with Operations teams, management and stakeholders within the Traditional business unit.
• We want you to succeed and help us continue to enhance our operational efficiency and effectiveness on an ongoing basis! Through attending and participating in various IMS and corporate professional development sessions, you will be provided with the tools to identify potential process improvements across the division and organization.
• You will have the opportunity to partner with a diverse team and grow your career.

What we need from you:

• BS/BA degree in business, accounting, finance or related field, or the equivalent in education and work experience. CPA, MBA or MS Accounting/Finance or advanced degree preferred.
• Minimum 5 years of fund accounting or operations experience, auditing, risk management or compliance experience within the wealth and asset management space.
• Minimum of 3 years supervisory experience.
• Demonstrate knowledge of mutual funds, CITs, ETFs and/or other regulated products and structures, along with the applicable laws, rules and standards from its regulatory bodies.
• Demonstrate a strong understanding of risks and controls in order to independently develop QC review programs.
• Proficient with various data analytic, transformation and visualization tools.
• Excellent analytical, problem solving, and organizational skills.
• Ability to analyze issues quickly and independently and take appropriate action under tight time constraints.
• Ability to work independently and with others in an effective and professional manner.
• Strong written and verbal communication skills as you will primarily support Operations and management teams within the Traditional business unit.

What we would like from you:

• A drive to broaden one's knowledge of the financial services industry by learning new concepts and systems and taking the initiative to apply it to daily work assignments.
• Attention to detail to ensure that all deliverables consistently meet the highest standard of quality and accuracy. Knowledge and awareness of applicable laws, rules and standards of Investment Management industry.
• Collaboration with internal and external stakeholders. As the needs of our clients change, we need to be flexible to change with them.
• Positivity and collegial approach in assisting both colleagues and clients and the ability to work in team environment.
• Curiosity and critical thinking: Whether it's to identify a solution to a problem or possibly help implement a more efficient process or procedure, your skills have a place in our business.
• Ability to interact and build effective working relationships with peers and management.
• The self-motivation, organization and drive to complete multiple deliverables in a timely manner without sacrificing excellence or quality. Someone who will embody our SEI Values of courage, integrity, collaboration, inclusion, connection and fun. Please see our website for more information. https://www.seic.com/

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