Director Analyst, Desktop Virtualization and Endpoint Management - Remote North America

About the role:

In your role as the Director Analyst for Desktop Virtualization and Endpoint Management, you will be primarily responsible for leading, and advising Gartner clients by researching the management and support of desktop as a service, virtual desktop infrastructure, and endpoint management functions. You will be responsible for creating and delivering both strategic and tactical digital workplace and end user computing advice and research content, which guides enterprise IT leaders on critical technologies through written research reports, presentations, teleconferences, and client interactions.

Gartner Analysts are industry thought leaders who create must-have research, market predictions and best practices for a broad range of world-leading organizations. A Director Analyst serves as a leader within Gartner's Research and Advisory sector, establishing oneself as a credible voice within their designated market at local, regional, and global levels. Utilizing exceptional research and analytical skills, an analyst plays a significant role in producing pragmatic and provocative research which Gartner clients consume and apply to propel their business toward key objectives. They are a trusted source of advice for clients, reinforcing Gartner's value every day by engaging them via in-person meetings, virtual meetings, sales support visits and Gartner conferences to discuss complex client challenges and offer appropriate recommendations.

• Conduct research and analysis in desktop virtualization, endpoint management technologies, and endpoint management operations

• Write high quality, clear, actionable, advisory research documents

• Provide clients and prospects with actionable advice aligned to their designated content area primarily via virtual interactions

• Stay up to date on developments and issues within specified research topic areas and applicable adjacent topic areas

• Create innovative, thought-provoking, and highly leveraged "must-have research" content

• Research, analyze and predict market trends and shifts to provide clients with actionable insights

• Create and deliver high value presentation materials for Gartner events and client briefings

• Proactively work with the wider sales organization and deliver outstanding sales support to retain and grow the business

• Be a mentor and a coach by supporting more junior team members

• Be client-centric while actively seeking to help clients engage regularly and often with Gartner research and interactions

• Develop in-depth analysis to identify the root cause of a client's barriers or overall needs and reframe thinking to drive strategy forward

• Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the research community

• Examples of proactive learning and pursuit of knowledge beyond current areas of expertise.

• Willingness and capability to constructively challenge client thinking and assumptions

• Bachelor's degree or equivalent experience and 10+ years in a related field, or an equivalent combination of education and experience

• Self-motivated to deliver timely and high-quality research collateral while working remotely under broad direction

• Experience in a leadership position in an IT organization, at a vendor, or as a consultant with expertise in:

• Desktop virtualization (practitioner, vendor, or consultant)

• Endpoint management concepts (e.g., patching, endpoint provisioning)

• Strong customer-facing skills with experience in delivering presentations to clients and stakeholders

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Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we've grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

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