Description Job title COMMUNITY HEALTH WORKER #FPCN-CHWA-10032024 Location 4700 Wissahickon Ave Philadelphia Reports to Social Service Manager Program Summary The Family Practice & Counseling Network (FPCN) provides comprehensive primary care, dental and behavioral health services. We stand behind the belief that health care is right, not a privilege and that all people are entitled to accessible, comprehensive, quality, and affordable health care. Care must be delivered in a culturally competent, antiracist, trauma-informed and compassionate manner by caring for the whole person - mind, body & spirit. The network's mission is to provide person-centered, integrated and comprehensive health services to individuals and families across their lifespan. The network promotes resiliency and well-being among patients, staff and surrounding communities. We are a network of 3 comprehensive health centers, one convenient care center and six school-based health centers in Philadelphia. Today, FPCN serves more than 15,000 patients annually and is a NCQA certified Patient-Centered Medical Home and recognized by HRSA as a National Quality Leader for Behavioral Health. Position Summary The Community Health Worker is a trusted member of the local community who helps Abbottsford Homes' residents improve their cardiovascular health through a range of outreach, education, prevention and patient navigation service activities. The CHW will have a regular presence in the Abbottsford Homes both in its community center and resident homes and will support residents in accessing and using appropriate medical care, and help improve their understanding of cardiovascular disease and management. The CHW should be a "natural helper" in the local community, exhibiting good rapport with Abbottsford Homes' residents, as well as acting as a liaison among individuals, the health center and area social service providers. The CHW will have the skills and life experience necessary to understand what residents are going through in relation to cardiovascular health challenges, and will help them get through difficult times. CHWs act as caring neighbors to help patients address the social and medical problems that lead to poor health outcomes. Essential Duties and Functions
- Develop one-to-one, ongoing relationships with adult residents helping them to:
- assess personal risks for cardiovascular disease using various assessment instruments;
- develop a personalized plan looking at modifiable risk factors for cardiovascular disease (e.g., increase exercise through joining a walking club);
- make, keep and benefit from appointments with a primary care provider, or other services;
- link with other community resources to support heart health (e.g., smoking cessation classes, low cost fresh food programs);
- Access the fitness room and fitness consultant at Abbottsford Falls Health Center.
- Offer educational programs on cardiovascular health at Abbottsford Homes to both adults and children. Tailor programs for different age groups and based on resident interest in specific topics. Sample topics include: heart healthy eating, physical activity, hypertension, obesity and diabetes.
- Conduct community-based screenings to include blood pressure screening and lung function tests, cholesterol and blood sugar screenings.
- At Abbottsford Falls Health Center, the CHW will:
- receive referrals of patients who live at Abbottsford Homes and have cardiovascular risk factors/conditions;
- meet with patients during or after their appointments, and schedule time to see them at home;
- accompany residents to their appointments at the health center and support them in communicating with their health care provider;
- support patients in attending group or individual exercise programs;
- act as the liaison for patients being seen as part of the health center's cardiology program, supporting communication between them and the specialist.
- Complete and maintain accurate documentation and data tracking, as required, e.g., the number of residents who complete a personal risk assessment for cardiovascular disease; the number of health screening tests delivered and people screened.
- Attend program staff meetings as scheduled.
- Collaborate with the Abbottsford Homes Resident Council to ensure the success and appropriateness of the Heart to Heart program within the Abbottsford Homes community. Attend community events (not just resident council meetings) to understand community issues and to build relationships within the community.
- Participate in individual supervision with the Abbottsford Falls Health Center Nurse Care Manager.
- Work 40 hours weekly. May require some evening and weekend work and will include minimal travel in the community.
- Performs other duties as required and assigned.
Qualifications
- HS diploma or GED required, and 2 years working with people in the health field preferred
- Attend the CHW orientation and training, completing necessary coursework in a satisfactory manner.
- Ability to work with a culturally diverse population.
- Ability to respond to feedback and adjust approach according to recommendations from supervisor or other program team members.
- Ability to work effectively as a team, interfacing with patients, primary care providers, the Abbottsford Homes Resident Council, and other RHD/FPCN staff involved in the program.
- Must be organized, proficient with documentation and computer literate.
- Ability to model positive health behaviors and overall physical/mental health, serving as a role model for residents/patients.
- Experience in health or social services, community education, care coordination or case management preferred.
- TB, Hep B Vaccination required
- COVID Vaccination required
- Current CPR Card required
- Ability to pass criminal background check
- Ability to complete credentialing process
Working conditions Hazard and Atmospheric Conditions
Requirements Physical requirements Lifting Requirements
- Light: exerting up to 20 pounds of force frequently, and/or negligible amount of force constantly to move objects. The use of arm and/or leg control requires force greater than sedentary, but worker still sits majority of time.
Physical Requirements
- Stand or Sit (stationary position)
- Walk
- Use hands or fingers to handle or feel (operate, activate, prepare, inspect, position)
- Climb (stairs/ladders)
- Talk/Hear (communicate, converse, convey, express/exchange information)
- See (detect, identify, recognize, inspect, assess)
- Pushing or Pulling
- Repetitive Motion
- Reaching (high or low)
- Kneel, Stoop, Crouch or Crawl (position self, move)
Additional Requirements:
- Ability to get to and from Abbottsford Homes and the Abbottsford Falls Health Center. Has access to reliable transportation and/or the ability to walk throughout the community during the shift; can stand for long periods and carry equipment.
Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status. Visa Sponsorship: FPCN does not provide H1B Visa Sponsorship. All candidates must be US Citizens and/or authorized to work in the United States without Sponsorship. Anti-Racist Justice, Equity, Diversity, and Inclusion (AJEDI): FPCN is committed to providing an environment that does not discriminate or disproportionately impact underrepresented and under-resourced communities within the FPCN network. The network's AJEDI initiatives strive to make FPCN a more equitable and just organization by helping to foster a culturally competent, inclusive, and integrated workplace. Covid-19 Vaccine Mandate: FPCN, a program in the City of Philadelphia, are required to follow the COVID vaccine mandate for healthcare workers per Philadelphia Department of Public Health. FPCN requires Healthcare Workers to be fully vaccinated. Fully vaccinated means it has been two weeks since the final dose of vaccine. Thus, we require vaccination prior to start for all new hires. This currently does not include boosters.
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